Fayetteville officials are hoping that City Hall and its services will become much more accessible through the new Web site and phone-based information system.
During the selection of the Bush administration's 24 e-government initiatives, the Office of Management and Budget did not consider how at least half of the projects would impact the customer, a new report from the General Accounting Office said.
President Bush signed into law the "E-Government Act of 2002" Monday, establishing a framework for information security standards and programs, and codifying the federal government's commitment to delivering its services online.
Congressional investigators say the Bush administration is light on project details. A White House official says best practices are being followed.
US president George Bush has passed a bill designed to simplify and streamline government information and services on the Internet while protecting citizens' privacy.