Weiterlesen: USA: E-Gov Sites Rate High Customer-Satisfaction Scores
The new quarterly survey, released today, encompassed 22 federal Web sites that use the American Customer Satisfaction Index (ACSI) developed by the University of Michigan.
Weiterlesen: USA: Health site earns top marks in e-gov user satisfaction survey
Public-key infrastructure technology was once so cool. Its combination of encryption, digital certificates and other technologies appeared to be a foolproof way to ensure the security of electronic transactions. It gave agencies the tools they needed to replace paper documents with electronic ones and paved the way for electronic government.
Weiterlesen: USA: Secure transactions with no strings attached
Federal e-government initiatives are showing clear signs of moving into high gear, with performance levels that sometimes rival those of private industry, according to data released today by the University of Michigan. The data is part of the E- Government Satisfaction Index, a customized special report of federal government websites from the American Customer Satisfaction Index (ACSI), which measures a wide range of companies on a quarterly basis and is produced in partnership by the University of Michigan Business School, the American Society for Quality, the CFI Group, and ForeSee Results.
Weiterlesen: USA: Government Websites Evolve to Rival Private Sector
This week, the General Accounting Offices Joel C. Willemssen told a House Government Reform subcommittee that smart cards with laser-readable optical stripe memory, similar to compact disk technology, can store far more information than current smart cards.