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Transforming Government since 2001
www.Alabama.gov now Offers 40 Interactive Services, Google Searches, and Live Online Customer Service

Alabama's innovative official Web site keeps getting better. The state of Alabama recently unveiled its next generation Web portal, which offers a fresh design as well as new features to enhance the visitor experience. As with Alabama's previous Web portal, the new Alabama.gov continues to offer easy-to-use electronic government services and information for all visitors.

Weiterlesen: USA: Alabama's Official Web Site Introduces New Look and Enhanced Features

A government-sponsored study states that agency officials must do a better job of collecting performance data on systems that manage electronic records.

The study, conducted for Office of Management and Budget and National Archives and Records Administration officials, suggests nearly a dozen ways that managers can judge the adequacy of agencies' electronic records systems.

Weiterlesen: USA: Study calls for records data improvement

ICT Group Latest News about ICT Group reports that it has been named one of the five vendors awarded a U.S. General Services Administration contract to provide contact-center services and applications to government agencies and departments.

The contract is for one year with four one-year options and has a funding capacity of US$150 million over the next five years.

Weiterlesen: USA: ICT Group Wins Government Contact-Center Contract

National Park Service officials are engaging state and local governments in every new step that they take to make the most out of the resources they administer and the information they hold on those resources.

At the federal level, as part of the Recreation.gov e-government initiative Web portal, the Park Service is developing a point-of-sale system that will allow citizens to pay online for entry passes to national parks and forests. That is part of a larger effort to straighten out the agency's internal information technology infrastructure, which has included getting all of the Park Service's employees on the same communications systems and network backbone, said Dom Nessi, chief information officer for the agency.

Weiterlesen: USA: Park Service works with states

New financial disclosure application makes life easier for county officials.

With the main thrust of e-government initiatives exploring ways to offer services to the public via the Internet, Montgomery County, Md., also found ways to address needs of its other customers -- employees and associates.

Weiterlesen: USA: Government Helps Itself

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