Heute 669

Gestern 548

Insgesamt 39680359

Montag, 28.10.2024
Transforming Government since 2001

Members of the public using the federal court database to access court records may be part of a class action lawsuit, which alleges the U.S. government overcharges for federal court records.

Filed April 21, 2016, the suit alleges the cost of producing court records electronically has increased twice since 2002, when Congress passed the E-Government Act of 2002, which sought to cap rising court record costs.

Weiterlesen: US: Federal suit claims government overcharges for court records

Sure, most visit the parks conveniently located nearby to take a step out of their daily grind, unplug and enjoy nature. But before visitors turn their phone off for the day, they may just want to use it for an easier entrance. Instead of waiting in a long line of cars to pay for a pass, visitors can now purchase passes online and show their ticket at the booth.

The new convenience is a result of Sequoia and Kings Canyon National Parks partnership with digital government services provider NIC Inc. (NASDAQ: EGOV). NIC Inc has provided the capability to offer digital park passes to visitors through “YourPassNow.”

Weiterlesen: US: Passing through the park made easy

Public Wi-Fi may not be the game-changer some people anticipated, but that doesn’t mean residents won’t have solid Internet options as more cities compete to become tech hubs.

A few years ago, everyone was thrilled by the concept of free public Wi-Fi. Cities and businesses were collaborating to blanket busy shopping districts with coverage, and many people envisioned a beautiful wireless paradise. Then, reality set in.

Weiterlesen: US: Connectivity for All: 5 Cities Creating Innovative Internet Solutions (Industry Perspective)

Data from the Digital Cities and Counties Surveys reveals that governments are either investing in or planning to deploy CRM systems.

Over the last few years, the use of customer relationship management (CRM) has been ramping up in local government. The Digital Cities Survey revealed that as of last year, more than 90 percent of cities are either using or working to deploy the technology. And while it’s not quite as pervasive in counties, nearly 70 percent are doing the same, according to the 2016 Digital Counties Survey. Since the information has been tracked for cities, more than half have implemented CRM, while the numbers have been inching up for counties. As cloud computing makes the technology more easily attainable and citizens look for their governments to take a customer-driven approach to services, these numbers are expected to continue to rise.

Weiterlesen: US: CRM Use Is Gaining Traction in Local Government — Here Are the Numbers to Prove It

The city has issued an RFP for its Next Generation 911 project, while installing interim text-to-911 capabilities slated to go live in early 2018.

New York City is working to make its 911 system fully digital, which in practical terms means that residents will be able to interact with emergency responders through text messages, photos, videos, social media and other state-of-the-art methods of communication.

Weiterlesen: US: NYC Looks to Make Its 911 System Fully Digital

Zum Seitenanfang