UK: Public sector must wake up to CRM
The public sector is waking up to the fact it must get smarter about customer relationship management (CRM) as it attempts to deliver on promises of joined-up and transformational government.
And the need to act quickly and on tight budgets may play straight into the hands of hosted, on-demand CRM vendors.
UK: E-Gov 'Connect programme' enters new phase
Government Connect offers a set of common technical solutions to help local authorities link up their back-office systems and share data securely.
EC urges governments to promote broadband
The European Commission (EC) is asking member states to encourage greater broadband penetration across the EU to promote economic growth, especially in rural areas.
In its Bridging the Broadband Gap report, the EC argues that although broadband reaches an estimated 60 percent of businesses and households in rural Europe and over 90 percent in urban areas, governments need to further strengthen their broadband strategies.
Saarland: Blutspende mit RFID-Chip-Sicherung
Um die Verwaltung von Blutkonserven verwechslungssicherer zu machen, stattet das Klinikum Saarbrücken nun die Beutel mit dem Spenderblut mit RFID-Chips aus. Die Lösung von Siemens soll dem Krankenhauspersonal genaue Auskunft über jede einzelne Konserve geben.
Wide Disparity In Asia Pacific eGovernment Readiness
Harnessing the Internet in order to provide more services to citizens in the face of dwindling resources is crucial to public sector organisations across Asia Pacific, but new research shows that there significant disparities in countries’ eGovernment preparedness. The first Asia Pacific eGovernment Readiness Survey 2006 was conducted by Fairfax Business Research and sponsored by leading content and business process management solution provider, FileNet. The white paper surveyed IT executives in 112 public sector organisations in Australia, Hong Kong, Malaysia, New Zealand and Singapore.