From enabling digital paper forms and mobile payments to implementing facial recognition and delivery drones, touchless government services are the way forward in continuing to prevent the spread of COVID-19.
To prevent the spread of COVID-19, many organizations are dramatically rethinking their operations to ensure physical distancing, from professional sports leagues creating quarantine bubbles for their players to the music and film industries offering performances at drive-in theaters. As the global pandemic stretches into the fall with no clear end in sight, public-sector agencies must similarly wrestle with how to safely reopen government operations while protecting the health and safety of government employees and citizens. Achieving this will require government leaders to focus on a new objective: using technology to design a touchless future.
