The use of data in healthcare has been hailed as a solution for saving time and dollars and improving patient outcomes for a healthcare organization. However, many health systems have a hard time capturing and using data from patients that can make a real impact on their businesses.
Part of the issue lies in electronic health record (EHR) data, which can provide an incomplete picture of patient behavior, according to a study recently published in the Journal of the American Medical Informatics Association. EHRs are inadequate in capturing mental health diagnoses, visits, specialty care, hospitalizations, and medication, according to the study by the Harvard Pilgrim Health Care Institute.