IfG.CC -
Institute for eGovernment

ST Engineering is integrating its barrier-free smart car park system with the Salik traffic toll system at one of the largest shopping malls in the world.

Salik Company (PJSC), which designs, constructs, operates, and maintains the toll gates in Dubai, has announced it is extending its use of ST Engineering Urban Solutions’ TransCore tolling technology used in the traffic toll system to a smart car park system.

mPay, as the mobile payment gateway is called, is currently used by a number of government agencies including Dubai Police and Dubai Electricity and Water Authority.

The update enables activation of auto-payment/auto-recharge of government services provided by mPay on a regular basis. Users are also able to control over the minimum balance and the maximum payment/charge per transaction.

Electronic seal ‘Ethaq’ ensures authenticity of documents using UAE PASS

The Dubai International Financial Centre (DIFC) Courts has acquired the qualified electronic seal solution Ethaq, a paperless initiative that enables digital authenticity of documents with the support of UAE PASS, the secure national digital identity platform for the UAE.

Ethaq certificate is powered by Dubai Electronic Security Center (DESC) and its Root Certificate Authority. It recognises the DIFC Courts as the first Dubai entity to acquire the entirely paperless certificate that enables court documents to be electronically signed, issued, and authenticated.

The continued development and growth of DIC and DOZ falls in line with the vision of H.H Sheikh Mohammed Bin Rashid Al Maktoum of developing the emirate as a global hub for the technology industry which is set to continue into 2013. According to a recent report by Gartner Inc, a leading information technology research and advisory company, ICT expenditure in the Middle East is forecast to reach $192 bn in 2013, a 5.5% increase from 2012.

Now in its seventh year, IDC's Middle East CIO Summit is the foremost gathering of CIOs in the Middle East. As well as establishing a much-needed peer-to-peer community, the event provides the region's most influential ICT end users with a vendor-neutral platform for sharing ideas and absorbing advisory services, ultimately helping them to drive positive transformations within their organizations. The event is one of the largest CIO gatherings in the Middle East, with over 200 attendees expected.

Dubai Internet City to promote Smart Dubai through a series of initiatives to foster innovation

Dubai Internet City (DIC) has been named a strategic partner for Smart Dubai, with a mandate to spearhead the development and support of start-ups, entrepreneurs, mobile applications and web developers. This falls under the Government's widerSmart Dubai vision for Dubaito become the happiest city in the world by embracing innovation within technology.

Dubai’s Roads and Transport Authority (RTA) has announced the introduction of a new smartphone app to facilitate the job of parking inspectors, and ease the processing of parking permits.

The step is part of RTA’s efforts to equip inspectors with top-notch devices, and ensure the speedy processing of parking permits as well.

The goal is to make all government services that can be provided electronically to be available via smart devices within two years, further reducing the need to visit official offices. A set of detailed policies, guidelines and criteria for state agencies is being developed, coordinated by DSG to ensure that all organisations will be aligned towards the same goal.

The survey is the first step in the DHA's long term aim to ensure all hospitals in the Emirate of Dubai eventually adopt the electronic model which will facilitate the provision of better healthcare services to the community.

Dubai Islamic Bank (DIB) and Dubai eGovernment announced today they have partnered to offer customers an easy online payment experience. Using Al Islami Online Banking, DIB customers can quickly and securely make payments for a range of eGovernment services.

Under the partnership, Al Islami Online Banking can be used for payment transactions for more than 20 government entities, including Dubai Municipality, Department of Economic Development, DEWA, RTA for traffic and parking fines, Dubai Health Authority and Dubai Chamber of Commerce and Industry.

The partnership will enable supply chain companies using the Dubai Trade portal (www.dubaitrade.ae) to access their DIB accounts online and execute monetary transactions seamlessly.

The agreement was signed by Dubai Trade Director Mahmood Al Bastaki and DIB Head of Electronic Banking Musabbah Al Qaizi.

DJI is the leading centre of law studies and judicial training in Dubai and member of the General Network of Government Communication.

The portal aims to reinforce the image of DJI as a regional hub for legal and judicial excellence and create better understanding of the importance of the legal system in the society, said a DJI statement.

DLD launched 'Dubai REST' as a quantum leap in smart transformation

Dubai Land Department (DLD) participated in ‘A Week without Service Centres’ initiative which will be held from 21-25 October, under the theme ‘A week Without Waiting... Without Parking Traffic...Without Papers,’ to enhance its contribution to this vital initiative launched by Dubai Department of Finance for the second consecutive year, with participation from all official entities and departments in the Emirate.

The partnership supports Dubai’s vision of delivering innovative, sustainable solutions that cater to future aspirations and bolster strategic goals

The Roads and Transport Authority (RTA) has signed a Memorandum of Understanding (MoU) with the Dubai Land Department (DLD) to strengthen collaboration across mobility, real estate, and logistics services. The agreement aims to facilitate data exchange and co-develop unified digital services that are secure, user-friendly, and efficient, fully aligning with Dubai Government’s vision of delivering customer-centric public services.

The emirate’s 04 platform aims to place citizens at the heart of developing and enhancing government services and aligns with its 360 Services policy.

Dubai is launching a platform to encourage citizens to provide feedback and contribute to enhancing its government services.

The platform will allow officials and stakeholders to directly receive and respond to customers’ opinions, suggestions, and ideas and any challenges they may face through a three-step process.

The project aims to establish a platform for exchanging experiences among government entities and learning about best practices to enhance the quality of data.

Digital Dubai is launching an initiative aimed at elevating the level of data standards in terms of quality, accessibility and governance.

The city’s new Digital Strategy is based on a vision to digitalise all aspects of life in Dubai and establish a reliable, robust digital system that enhances the digital economy and empowers a digitally driven society.

Dubai has launched its latest digital strategy, based on seven key pillars of the digital city, digital economy, data and statistics, digital talent, digital infrastructure, cybersecurity, and digital competitiveness.

The first phase of the Dubai Health Authority's e-claims project launched in June, when the Dubai government's 100,000 employees were transitioned into an electronic claims system.

Now, all the other public and private insurance plans in Dubai, one of seven emirates of the UAE's federal system, will be using the claims system.

The launch of http://esupply.dubai.gov.ae between Dubai eGovernment's Government Resources Planning (GRP) and Tejari's eSourcing team has created an official eSupply procurement portal for Dubai government.

The Digital Dubai Dubai.AI platform will use generative AI to act as a personal digital assistant for users, answering their queries in real-time

The Digital Dubai generative AI personal digital assistant will answer user queries in real-time about all sectors of the emirate “with a personalised touch”.

Digital Dubai is launching the Dubai.AI platform, in partnership with the Dubai Centre for Artificial Intelligence (DCAI), to enable users to easily access services and information about the emirate across various sectors.