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Friday, 15.01.2021
eGovernment Forschung seit 2001 | eGovernment Research since 2001
   
IfG.CC - German eGovernment & Smart City Architects
   
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  • Fri
    Jan
    15
    2021
    Digital rights in 2021: Perspectives from Kenya

    In the coming years, many will be watching to see whether mobile network operators will manage to retain the 2.8 million new mobile money subscribers with affordable fees.

    Kenya has among Africa’s highest levels of mobile penetration. It is lauded for adopting technology in both private and public uses, from mobile money to e-government services. It was, therefore, not unexpected that when the COVID-19 pandemic struck, the country turned to digital technologies to help people ease into new forms of working and learning. A raft of policy and legal measures for contactless transactions were put in place. These included directives for cost-free mobile money person-to-person transactions for transactions below Ksh. 1,000, and cost-free bank-to-mobile wallet transfers. Amendments to various laws also legitimised electronic signatures and the Judiciary developed rules on e-service, e-filing, e-payment and e-proceedings. Many of these measures were introduced shortly after Kenya confirmed its first case of the novel coronavirus, when a lockdown was imminent. They were, therefore, aimed at not only supporting a digital society with cashless transactions, but also cushioning low-income earners whose livelihoods were affected by reduced movement.

  • Fri
    Jan
    15
    2021
    US: Philadelphia issues RFP to measure its digital divide

    The City of Philadelphia has issued a request for proposal (RFP) to rapidly quantify the number of households that are without internet connectivity or relying on unstable, low-bandwidth options.

    The RFP, issued with non-profit the Mayor’s Fund for Philadelphia, seeks to enable the city to benchmark its progress on closing the digital divide and inform the next phase of policy, programme and budget decisions.

  • Thu
    Jan
    14
    2021
    COVID-19 expected to drive adoption of city digital twins

    The need to increase resilience and optimise asset and resource management in light of COVID-19 will be among the key drivers for the growth of city digital twins over the next five years, according to ABI Research. The global tech market advisory firm anticipates that the number of urban digital twins will exceed 500 by 2025, and that implementation will expand beyond limited pilots to widespread multi-purpose deployments.

    Dominique Bonte, Vice President, End Markets at ABI Research, said: “Real-time 3D models of cities’ built environment allow scenario analysis through the simulation of the potential impact of natural disasters like flooding, [adoption of] generative design principles for new city developments [which optimise] energy savings and solar capacity, and saving costs by operating cities more efficiently and effectively.”

  • Thu
    Jan
    14
    2021
    Vietnam to complete forming digital government in 2030

    The Prime Minister has approved the national strategy regarding the Fourth Industrial Revolution (Industry 4.0) until 2030, including developing a digital government and digital economy in Vietnam.

    The national strategy generally aims at actively taking advantages of all possible opportunities offered by Industry 4.0 to master cutting edge technologies and then apply them into socio-economic aspects. This is supposed to boost or renovate growth models in the nations, as well as a digital economy later.

  • Thu
    Jan
    14
    2021
    How AI-Powered Virtual Agents Can Upgrade Municipal Services

    When people talk about "local government," many of them complain too often about slow, ponderous, inaccessible and frustrating bureaucracies that are difficult to work with. That impression is only growing as residents and consumers become more sophisticated about technology, digital commerce and the convenience they provide in other aspects of their lives. Many government agencies at a local and state level are working to reverse this negative impression by adopting technology to improve services and drive efficiencies through automation of common tasks rather than hiring additional government employees.

  • Thu
    Jan
    14
    2021
    CN: Zhejiang sets up City Brain industrial alliance

    East China's Zhejiang province set up a City Brain industrial alliance in its capital city of Hangzhou on Dec 31, 2020, local media outlets reported.

    The alliance aims to establish theories and a standard system for the City Brain in order to promote industrial innovation and coordination, talent training, inter-industry cooperation, and practical application.

  • Thu
    Jan
    14
    2021
    IT: Florence will get a state-of-the-art mobility management room

    Centralizing this urban aspect is the first step of the Smart City strategy

    Yesterday, 6 January, officials from Florence presented a plan for the construction of a Smart City Control Room, which will combine all the public services and stakeholders concerned with the different aspects of mobility in the Italian city in one place.

    The new centre will be located in a repurposed building located next to the former Leopolda Station which will host the offices of the local Major Infrastructures and Mobility Department.

  • Wed
    Jan
    13
    2021
    China Builds the World’s First Integrated Quantum Communication Network

    Chinese scientists have established the world’s first integrated quantum communication network, combining over 700 optical fibers on the ground with two ground-to-satellite links to achieve quantum key distribution over a total distance of 4,600 kilometers for users across the country. The team, led by Jianwei Pan, Yuao Chen, Chengzhi Peng from the University of Science and Technology of China in Hefei, reported in Nature their latest advances towards the global, practical application of such a network for future communications.

    Unlike conventional encryption, quantum communication is considered unhackable and therefore the future of secure information transfer for banks, power grids and other sectors. The core of quantum communication is quantum key distribution (QKD), which uses the quantum states of particles — e.g. photons — to form a string of zeros and ones, while any eavesdropping between the sender and the receiver will change this string or key and be noticed immediately. So far, the most common QKD technology uses optical fibers for transmissions over several hundred kilometers, with high stability but considerable channel loss. Another major QKD technology uses the free space between satellites and ground stations for thousand-kilometer-level transmissions. In 2016, China launched the world’s first quantum communication satellite (QUESS, or Mozi/Micius) and achieved QKD with two ground stations which are 2,600 km apart. In 2017, an over 2,000-km-long optical fiber network was completed for QKD between Beijing and Shanghai.

  • Wed
    Jan
    13
    2021
    IN: Telangana: Centre’s Smart City funds for Warangal released

    No amount is diverted for any purpose other than the intended one: Arvind Kumar

    The State government has asserted that total funds released by the Central government under the Smart Cities project have been released to Warangal and there is no diversion whatsoever of funds.

  • Tue
    Jan
    12
    2021
    SG: Proposed changes to electronic transactions law

    Digitalising important documents like a Lasting Power of Attorney (LPA) could soon be on the cards, under proposed changes to the law that governs electronic transactions.

    As part of its broader digitalisation journey, the Government seeks to digitalise an LPA which allows an appointed person to make medical and financial decisions on another's behalf should the latter lose mental capacity.

  • Tue
    Jan
    12
    2021
    Bahrain achieve 10th Sustainable Development Goal to reduce inequality

    Providing an effective virtual gateway to government information, presenting numerous accessible online services, and ultimately making life easier for its citizens and foreign residents. These are among the major goals the Kingdom of Bahrain has fulfilled so far as part of its full commitment to make inroads into ensuring a better and more sustainable future for all.

    As a result, Bahrain has achieved the Sustainable Development Goal (SDG) number ten which aims at reducing inequality by adopting the “No One is Left Behind” motto in providing government services, notably via the Bahraini E-Government National Portal (hereafter, BE-GNP), where English and Arabic are used to offer services to Bahrainis and residents alike.

  • Tue
    Jan
    12
    2021
    VN: National Strategy on Fourth Industrial Revolution issued

    The Prime Minister has issued the National Strategy on the Fourth Industrial Revolution by 2030 to fulfil goals set in the Politburo’s Resolution 52-NQ/TW that outlines policies guiding Vietnam’s active involvement in the revolution.

    The strategy’s objectives are to take full advantage of opportunities presented by the Fourth Industrial Revolution; fundamentally master and widely apply new advanced technologies in different social and economic aspects; gradually develop new technologies in support of renewing Vietnam’s growth model and promoting economic restructuring in tandem with the implementation of strategic breakthroughs and national modernisation; and accelerate growth of the digital economy.

  • Tue
    Jan
    12
    2021
    How Smart Cities Can Defend Against Pandemics

    COVID-19 has disrupted the way we go on about our daily lives. With vaccines on the way, there is finally a light at the end of the tunnel yet the toll on our public health and economy have been major. In 2021, leaders and citizens alike will reflect on lessons learned throughout the pandemic to see what can be done in the future to slow the spread of disease.

    IoT has proven to be a unique defense against the viral spread, with smart cities helping to track data and keep citizens informed. Keep reading to learn about smart cities’ defense against pandemics, such as contactless payment, disease tracking, and more.

  • Mon
    Jan
    11
    2021
    MO: About 100,000 local residents already registered in new e-government platform

    Some 100,000 local residents have already joined the new joint single account platform launched by the Public Administration and Civil Service Bureau (SAFP) on January 1 of this year.

    The new account aggregates various public services provided by different government entities and allows residents to submit their proof of life to the Social Security Fund, Social Welfare Bureau and Pension Fund without needing to go personally to the service counters, even residents who are abroad.

  • Mon
    Jan
    11
    2021
    IN: e-governance & e-file non-starters in Assam

    The State government has long been talking of e-governance and e-file, but nothing tangible has been done towards that end as yet.

    For a reality check, this reporter visited the website of the Chief Minister – cm.assam.gov.in.

    Similar online visits to those of other departments exposed the poorly managed departmental websites in Assam.

  • Mon
    Jan
    11
    2021
    IN: Karnataka to use blockchain for property registration

    Each property holder will be given a property card akin to an ATM card, which can be accessed through a PIN

    Property registration in Karnataka is all set to become more secure and hassle-free, with the state government developing a system based on blockchain technology for online property documentation.

  • Mon
    Jan
    11
    2021
    Oman Arab Bank launches service for tourism through its digital channels

    Oman Arab Bank in cooperation with the Ministry of Heritage and Tourism has launched a new service through its digital channels. The new development will allow entities in the tourism industry to directly pay their fees to the Ministry’s account.

    Khalid Khalaf Al Awfi, Assistant General Manager for Financial & Administrative Affairs, at the Ministry of Heritage and Tourism said, “The Ministry of Heritage and Tourism continuously seeks to facilitate and develop procedures for investors within the tourism and hotel establishments by digitising relevant processes, together with private sector institutions. Through our partnership with Oman Arab Bank, we will see the provision of a suitable technical solution that links the payment of tourism fees via the Bank’s digital platforms, which is also in line with national e-government strategy.”

  • Sun
    Jan
    10
    2021
    AE: The Dubai Police app now alerts drivers to road closures and accidents

    The smartapp will alert road users so they can find alternative routes…

    Dubai Police have launched a new feature on their smartphone app, which will alert road users when there has been a serious accident or there are temporary road closures.

  • Sun
    Jan
    10
    2021
    RO: Transylvania: Sibiu gets ready to greet its first smart street

    The upgrade works on the path will make it more cycling and public transport friendly and will contribute to the Romanian city’s climate ambitions

    On December 30, the Mayor of Sibiu Astrid Fodor signed the contract for the execution of works on Calea Dumbrăvii, the section between Mihai Viteazu Boulevard and Ludoș Street which will eventually turn out to be the city’s first smart street. The agreement was signed with the company SC Terra Building SRL Sibiu, represented by Bacilă Stefan Mihai, general manager, which won the contract following a procurement procedure.

  • Sun
    Jan
    10
    2021
    IN: Telangana setting benchmarks with AI-driven govtech projects

    Declaring 2020 as the Year of AI, the State led several initiatives with applications ranging sectors such as healthcare, e-governance, agriculture, surveillance and many more

    Telangana government has been a frontrunner in adopting and encouraging emerging technologies such as Artificial Intelligence (AI) across India. Over the years, the State has emerged as a test bed for innovation, which led to companies choosing the city to set up their innovation labs.

  • Sun
    Jan
    10
    2021
    IN: Maharashtra: Wafks Board take objection to Smart City office

    Maharashtra State Board of Wakfs (MSBW) took an objection to constructing the office of Smart City in a building near Aam Khaas ground.

    It may be noted that the Central and State Government sanctioned Rs 500 crore under the Smart City Project. Aurangabad Smart City Development Corporation Ltd decided to construct its head office in an old building located near Dr Babasaheb Ambedkar Research Centre in survey no 210 near Aam Khaas ground from the fund. The tendering process was finalised.

  • Sat
    Jan
    09
    2021
    PK: PMRU collects data of issues put on KP Citizens Portal

    Since 2018 the Khyber Pakhtunkhwa Performance, Management and Reforms Unit (PMRU) has been able to accumulate a vast and organized data base of the most recurring and acute problem in issues faced by the citizens in the province through the portal and other E-Governance initiatives.

    The KP Citizen portal App currently connects more than 1700 offices in Khyber Pakhtunkhwa. Since last 19 months, more than 237,000 complaints have been lodged through this app predominantly against four departments which include Local Government/ Municipal Services, Education, Health, Law & Order / Police. The PMRU also maintains a complete log of the process/ actions taken by various offices on each complaint / task assigned to departments in district administration.

  • Sat
    Jan
    09
    2021
    IN: Govt working on Alexa, Google Assistant-like chatbots to deliver public services

    As per reports, the Government on Friday invited bids to develop a voice assistant similar to Amazon’s Alexa and Google Assistant.

    HIGHLIGHTS:

    • The Indian government could be working on platforms similar to Alexa and Google Assistant to deliver e-governance services.
    • Government on Friday invited bids to develop a voice assistant similar to Amazon’s Alexa and Google Assistant. 
    • The report states that the National E-Governance Division of Ministry of Electronics and IT has invited proposals to build the conversational platform.

  • Sat
    Jan
    09
    2021
    CN: Hong Kong Launches New Digital Identity Platform ‘iAM Smart’

    The SFC, HKMA, IA and MPFA are encouraging FIs to adopt iAM Smart in their businesses for customer authentication, document signing, and remote onboarding.

    Hong Kong’s OGCIO (Office of the Government Chief Information Officer) has announced the launch of iAM Smart, which provides all Hong Kong residents with a single digital identity and authentication method to conduct government and commercial transactions online.

  • Sat
    Jan
    09
    2021
    NG: Lagos to replace all streetlights, deploys smart led lighting across the state

    The Lagos State Government has concluded arrangements to execute a Streetlight Infrastructure Agreement with LEDCo Limited.

    The Lagos State Government says it will replace all streetlights with smart LED lighting across the metropolis, as it gets set to take another giant step in actualizing its vision for a greater Lagos.

  • Fri
    Jan
    08
    2021
    IN: Govt plans chat bot like Alexa, Google Voice to deliver public services

    The artificial intelligence-based conversational platform is expected to interact with the public in multiple languages, analyse sentiments and intent, collect and analyse data to give personalised experience to users.

    The government on Friday invited bids to develop a chat bot or voice assistance application like Amazon's Alexa or Google Assistant to deliver e-governance services to the public. The artificial intelligence-based conversational platform is expected to interact with the public in multiple languages, analyse sentiments and intent, collect and analyse data to give personalised experience to users.

  • Fri
    Jan
    08
    2021
    VN: HCMC implementing digital applications for sustainable growth

    Ho Chi Minh City (HCMC) is carrying out the digital transformation process in order to make management tasks more transparent, to better support trading, and to more effectively help its residents access necessary information.

    HCMC has digitalize its many databases for more efficient state work. Related documents in public services are now managed digitally. Administrative files and reports are processed and stored systematically, making it easier for further analysis, statistics preparation, and conclusion provision. This, in turn, speed up wise decision making.

  • Fri
    Jan
    08
    2021
    IN: Karnataka: Mangaluru: ‘District administration completely failed at Smart City works’ - Abdul Rauf

    Opposition leader Abdul Rauf of Mangaluru City Corporation said, “The district administration has completely failed in undertaking Smart City works.”

    Addressing media here on Friday January 1, he said, “It has been two years since Smart City works began. Two months ago, roads in the city were closed for concretisation without any prior intimation which caused lot of trouble to the public. Now the works have been completely stopped, which again is a pain to the public. The district administration has completely failed. There is no quality in the work.

  • Fri
    Jan
    08
    2021
    Egypt's public e-bills grew 250%

    New government services that have become available online

    Egypt’s public e-bills grew 250% to reach EGP 4 billion per month in 2020, up from EGP 1 billion last year, Minister of Finance Mohamed Maait said in a December 30th emailed statement.

    He attributed the jump to the new government services that have become available online to encourage citizens to use e-payment amid the coronavirus pandemic.

  • Fri
    Jan
    08
    2021
    IN: Chandigarh: Data for governance policy gets Punjab cabinet nod

    Punjab cabinet on Wednesday approved the Punjab State Data Policy (PSDP) to track progress and to provide citizens access to services.

    An official spokesperson said the PSDP would be instrumental in leveraging data and technology to optimize service delivery and citizens’ access and participation through user friendly and secure e-governance systems. The data would be efficaciously utilized for evidence-based policy making and programme decision making.

  • Thu
    Jan
    07
    2021
    Egypt's e-government receipts increase up to EGP 4bn monthly during COVID-19

    Egypt's e-government receipts jumped in 2020, from EGP 1bn to EGP 4bn per month following the outbreak of the novel coronavirus (COVID-19) pandemic.

    The significant jump reflected an annual growth of 250%, highlighting strength of the country's electronic payment (e-payment) and collection system, according to Minister of Finance Mohamed Maait.

  • Thu
    Jan
    07
    2021
    Rapid digitization transforms socio-cultural, economic landscape of Pakistan

    The increasing digitization of life has brought about drastic transformation in socio-cultural and economic landscape of Pakistan during the last two decades with exponential growth in use of electronic gadgets and tools of Information Communication Technologies (ICTs).

    The electronic gadgets have become a commonplace phenomenon of everyday life in almost every household even in the remotest parts of the country. Therefore, if anything happens worth watching or reading in any part of the globe, it does not go unnoticed on social media. Similarly, the trending (the stuff of your choice) that appears on the screen keeps the viewer mentally engaged for hours.

  • Thu
    Jan
    07
    2021
    IN: IAF Chief Launches E-Governance Portal To Promote Paperless Office

    Air Chief Marshal RKS Bhadauria launched an e-governance portal for the Indian Air Force (IAF) on Thursday in order to promote a paperless office, an official statement said.

    The launch of e-governance in IAF marks a paradigm shift from the current method of correspondence, filing and documentation to a digital one, the statement said.

  • Wed
    Jan
    06
    2021
    CN: Hong Kong’s new iAM Smart app set to launch, allowing residents access to 20 public services

    Residents will be able to book inoculations and receive Covid-19 test results, register to vote, renew car licences, and pay taxes and utility bills on a new digital platform set to launch on Wednesday under the latest government initiative to turn Hong Kong into a smart city.

    The one-stop-shop iAM Smart platform, which cost HK$60mil (RM31.24mil), will allow Hongkongers to freely use a single digital identity and authentication to conduct government and commercial transactions online, automatically fill in personal details on electronic forms and handle statutory documents and procedures.

  • Wed
    Jan
    06
    2021
    US: Are Smart Cities Still A Smart Bet Amid ‘Urban Flight’ And The Pandemic?

    The pandemic has pressured corporate top lines — and as a result, leaves less money to go around to fund innovation, especially for tech-focused firms. So-called “smart-city” initiatives might be a casualty, especially if it’s perceived that people are leaving urban areas for the ‘burbs. In other words, to mangle a line from “Field of Dreams”: “Why build it if they won’t come?”

    Anecdotally, there are some indications that at least some companies are pulling in at least some of their ambitions to create the “cities of the future” marked by connected devices, green infrastructure and of course, seamless payments. But some evidence doesn’t herald a wholesale shift.

  • Wed
    Jan
    06
    2021
    PK: Balochistan: No step in Gwadar against people’s desire: CM

    Rubbishing the opposition’s politicking on steps proposed under “security apparatus” for Gwadar city, Balochistan Chief Minister Jam Kamal Khan Wednesday assured that no strategy would be enforced there without consultation and against people’s desire.

    The chief minister, in a video statement, said that outside Gwadar City, there were some areas which could not be humanely checked or controlled owing to their inaccessibility, so a “temporary fencing mechanism” was proposed under Gwadar Smart City project.

  • Wed
    Jan
    06
    2021
    Israel launches innovation program to improve 5G networks

    Israel has launched a program to develop advanced communications applications in order to expand and improve the country's 5G infrastructure, Israel Innovation Authority (IIA) said Wednesday.

    The program includes five pilot projects scheduled to be carried out by five chosen companies.

    The first project includes the deployment of private 5G networks at Israel Chemicals' (ICL) Dead Sea Works potash plant and Mekorot national water company to augment coverage by private organizations.

  • Tue
    Jan
    05
    2021
    IN: How Haryana Govt. shifting to paperless e-offices

    All the Deputy Commissioners in Haryana announced that they have completely shifted to e-Office module developed by NIC, Government of India. This shift has already been implemented at the CM office, Chief Secretary’s office and the Finance Department in the state.

    The plan to move to paperless offices was mooted by the Chief Minister of Haryana, Manohar Lal Khattar, to build an efficient file movement system. e-Office is one of the flagship initiatives of the Haryana government and has the potential to effect long-lasting changes in the governance system.

  • Tue
    Jan
    05
    2021
    IN: Maharashtra: Aurangabad: AMC lauded citizens for paying property tax online during pandemic

    The Aurangabad Municipal Corporation (AMC) is pinning hope that its online tax-payers would let it down by depositing property taxes in large number by March-end. Meanwhile, the civic officials lauded the citizens for genuinely paying their property tax online during the pandemic situation.

    The city was reeling under the threat of Coronavirus since March. The AMC was busy in taking appropriate measures to prevent the outbreak of the virus in the jurisdiction. The situation started to unlock since August, and it had created an impact on the tax collection during the financial year 2020-21. Henceforth, the development works were either put on hold or cancelled due to paucity of funds, on a large scale.

  • Tue
    Jan
    05
    2021
    VN: Vietnam can’t keep up with its own meteoric digital transformation

    • Despite only a brief internet history, Vietnam has embraced its digitization as few countries have – and now it is having trouble keeping up

    Vietnam just marked the 23rd year since the country officially became part of the global internet network, with an ‘Internet Day 2020’ on December 16 that explored the country’s digital journey from post-war backwater enclave to one of the fastest-growing digital economies in Southeast Asia (SEA).

  • Tue
    Jan
    05
    2021
    NG: FCTA to implement FG’s e-Government Master Plan from 2021

    The FCTA has concluded plans to implement the Federal Government’s e-Government Master Plan in January 2021.

    The FCTA recently announced that its Administration Reform Coordination and Service Improvement Department (RCSI) has concluded plans to implement the Federal Government’s e-Government Master Plan in January 2021.

    This was disclosed by the Acting Director of the Department, Dr Jumai Ahmadu, in a briefing with reporters, on Monday, in Abuja.

  • Mon
    Jan
    04
    2021
    Bahrain ranked 19th in the world with ‘best’ Internet services

    The International Internet Society, a non-profit organisation that sets standards and Internet policies in the world, has ranked Bahrain as 19th country in the world with the best Internet services.

    The Kingdom’s classification was based on the feedback of the society’s branch in Bahrain, and the speed of its “Internet growth” in particular, as well as its reliability, sustainability and ability to meet the requirements of data preservation and exchange.

  • Mon
    Jan
    04
    2021
    PH: Regulatory compliance ecosystem

    There are various measures in bringing about transformation in the way government can enhance the regulatory compliance ecosystem. Over the years, the following measures have been undertaken: capacity building and training of government employees, enlightened leadership, incentivizing good performance of bureaucrats, sanctioning below par performance, organizational structure changes, designating champions, oversight by civil society, streamlining of procedures, and anti-red tape legislation. To effect transformation in the delivery of public service towards enhancing the regulatory system, the synergy and combination of these various measures are required.

  • Mon
    Jan
    04
    2021
    IN: Karnataka: Throwback to the Future: Journey from a Garden City to the Epicenter of Digitalization

    Bengaluru has been most successful in latching on to the global IT boom, transforming the metro from a Pensioners' Paradise and a Garden City to a high-tech IT conurbation within a few decades.

    Bengaluru, the capital of India's southern state of Karnataka. For the rest of the world, it may be the country's version of Silicon Valley and a bustling South Asian economic hub. For many, it is still the Garden City, with memories of weekend hangouts at Bangalore Club and Cubbon Park, shopping at Brigade Road or Commercial Street, savouring delicious South Indian cuisines and of course, the celebration of all festivals with the vibrance of the rich Indian heritage.

  • Mon
    Jan
    04
    2021
    TW: Kaohsiung City aims to become the New Southbound gateway by building its 5G Smart City

    On December 25, under the announcement of Kaohsiung City Mayor Chen Chi-Mai, the Kaohsiung Smart City Committee was established. The committee is composed of leaders from the government, industry, universities, research institutes and Institute for Information Industry including Digital Minister Audrey Tang from the Executive Yuan, Lee-Feng Chien Board Member of the Board of Science and Technology, Executive Yuan, and senior executives from AWS, Microsoft, Siemens, IBM, ASE Group, Advantech, ChungHwa Telecom, FET, III among others.

    Chairperson Dr. Kung Ming-Hsin of the National Development Council specifically expressed his support. He said that the living environment in Kaohsiung is similar to that of the new southbound countries and it is easier to establish contact with the southbound market. Dr. Kung further suggested that as smart cities enter the 5G era, it would create new opportunities for innovative smart applications and systems. Kaohsiung can offer its unique environment and industrial setup as a preferred POC test field and transforms into a gateway for export to new southbound countries.

  • Sun
    Jan
    03
    2021
    IN: Maharashtra: Aurangabad: Smart city bus service facing loss due to low response from passengers

    he city bus service, which was launched under the central government''s smart city scheme, is sustaining loss due to lack of commuters. Currently, there are only 30 buses plying in the city. The cost per kilometre goes up to around Rs 65. The daily income is Rs 20 per km and the loss is Rs 45. Although various projects have been implemented for the last few days to increase revenue, they are not meeting the expectation.

    On January 23, 2019, 100 new buses were purchased from the Smart City Scheme in the city. Ninety buses started plying in the city. But in March 2020, the city bus service was closed due to Covid-19. Later, the bus service resumed from November 5. Initially, only 30 buses were started. However, two months later, the buses are still running empty as they are getting very little response from passengers. The per kilometre loss of buses running at present has reached Rs 45 per km. Hence smart city management has not started the remaining buses. It is planned to start 20 more buses from January 1. After seeing the response of these buses in the new year, it is planned to start 40 buses in the next phase. Buses will be started depending on the route on which the response of the passengers will be received.

  • Sun
    Jan
    03
    2021
    Singer Akon Plans $6 Billion Futuristic City In Senegal

    Senegalese-born American singer Akon is planning to build a smart city in Senegal. The project, which is estimated to cost about $6 billion, will be built on a 2,000-acre futuristic metropolis. The smart city, called “Real-Life” Wakanda, will contain an artificial-intelligence data center, a stadium, a hospital, offices, condos, and a luxury resort. Residents in the city will be paying for any service via the singer’s cryptocurrency called Akoin.

    The project will be heavily funded by a Kenyan entrepreneur who has had a history of the alleged fraud.

  • Sun
    Jan
    03
    2021
    MY: 5G to facilitate boom in smart buildings

    Smart buildings are no longer a futuristic dream. With the emergence of 5G and the array of technological solutions in the market, the reality of a smart city is closer than it seems. But baby steps are needed to reach that potential and a good place to start is by normalising smart buildings.

    A smart building is one in which systems are connected to automate and improve the productivity and efficiency of the building. It is something that is already happening today but on a limited scale.

  • Sat
    Jan
    02
    2021
    IN: AI will help ministries, policy-makers: DoPT Secy Bhalla reveals e-HRMS report on Good Governance Day

    Union Home Secretary and Secretary, DoPT, A.K. Bhalla released the progress report of e-HRMS launched by the Union Minister of State for Personnel, Public Grievances & Pensions, Jitendra Singh on 25th December 2017, according to a press statement from the Ministry of Personnel, Public Grievances issued on Friday, 25th December 2020. The Electronic-Human Resource Management System (e-HRMS) launched by MoS Jitendra Singh had 25 applications of 5 modules of the system.

    Speaking after the release of the e-brochure, Secretary Bhalla said it will become a good and effective tool for all the Ministries in times to come. He said that the application of artificial intelligence tools will greatly help in policy-making and in the handling of matters related to personnel, adding that there is a need to popularise the e-HRMS in other Ministries for its use in a comprehensive manner.

  • Sat
    Jan
    02
    2021
    IN: Maharashtra: Aurangabad: ASCDCL invite tenders to implement E-Governance, GIS in city

    To improve efficiency, transparency and accountability in the functioning of Aurangabad Municipal Corporation (AMC) and enhance the quality of services offered to citizens, the Aurangabad Smart City Development Corporation Limited (ASCDCL) has invited tenders from competent and experienced agencies to implement and execute E-Governance System and Geographic Information System (GIS) in the city, today. The projects will help transform AMC into a citizens-friendly organisation, it is hoped.

    As reported earlier, the AMC administrator A K Pandey worked on these projects for their implementations for a long time. These systems will increase the AMC revenue and help civic officials make necessary changes (correct the wrong information uploaded in the past) regarding properties, levy correct property tax and recover it accordingly.

  • Sat
    Jan
    02
    2021
    IN: Telangana: Mahbubnagar stands next to GHMC in implementing e-office system

    By implementing e-office system for the past three years from 2017, Mahbubnagar has emerged as the first district, after GHMC, to have adopted paperless e-office governance system in the State.

    Thanks to District Collector S Venkat Rao, under whose guidance the district administration had taken early initiatives to implement e-governance system in the district. Officials right from village, mandal and district-level are working on e-governance system and conducting all official file management and files processing through online using e-governance system in the district.

  • Sat
    Jan
    02
    2021
    IN: 40 Good Governance Reforms initiated by Haryana Govt this year: CM

    Marking the celebrations of Good Governance Day, on the birth anniversary of former Prime Minister, Atal Bihari Vajpayee and great freedom fighter Pandit Madan Mohan Malviya here, Haryana Chief Minister, Manohar Lal Khattar on Friday said that during this year, more than 40 Good Governance Reforms were initiated by the State Government to realise Prime Minister, Narendra Modi’s vision of minimum government and maximum governance.

    He said that in the year 2021, more such Good Governance reforms will be initiated to ensure delivery of citizen-centric services to the people of the state in a time-bound and hassle-free manner.

  • Sat
    Jan
    02
    2021
    IN: e-HRMS system will become effective tool for all ministries

    Union Home Secretary A K Bhalla on Friday said the electronic-Human Resource Management System (e-HRMS) will become a good and effective tool for all ministries in times to come.

    Releasing a progress report of the system, he said that application of artificial intelligence tools will greatly help in policy making and in handling of matters related to personnel.

    Bhalla said that there is a need to popularise the system in other ministries for its use in comprehensive manner, a statement issued by the Personnel Ministry said.

  • Sat
    Jan
    02
    2021
    IN: 'E-Sampada mobile app to bring uniformity in system across country'

    The minister said that E-Sampada is developed to simplify processes and bring uniformity in system across India.

    The Ministry of Urban Affairs on Friday launched a new Web Portal and Mobile App, e-Sampada which provides a single window for all these services including allotment for over one lakh government residential accommodations, office space allotment to government organisations in 28 cities and venues like 5, Ashoka Road for social functions.

  • Sat
    Jan
    02
    2021
    Top 5 Indian Government Android Apps of 2020

    No doubt, Android is one of the leading mobile operating platforms in the world. There is absolutely no competition from any other company ever since Microsoft abandoned Windows Mobile. You will not find any other smartphones with competing operating platform. You can extend the functionality of Android smartphones with the help of apps. India has gone digital long back with the introduction of Digital India and the growth has increased ever since the eruption of COVID-19. We have several India-centric apps to enhance the lifestyle of the people. The Modi-led Government in India has taken an initiative to create awareness among people regarding the usage of e-Governance apps. The department of IT has developed several apps for the benefit of the people, which enhances the lifestyle of the citizens. In this article, we will examine the Top 5 Indian Government Android Apps of 2020, which has been exclusively developed to enhance the lifestyle.

  • Fri
    Jan
    01
    2021
    IN: How safe are you, online?

    The shift to online education during the pandemic has highlighted the need to incorporate cybersecurity in the curriculum

    Using computers and Internet technologies without understanding the basics of cybersecurity is akin to driving a car without seatbelts. Though Information Technology as a discipline has been popular for decades, cybersecurity as a structured curriculum is a relatively recent phenomenon.

  • Fri
    Jan
    01
    2021
    IN: Common Service Centre (CSC) to offer cyber security, CAD, 3D printing courses to rural youth

    The two new programmes which we have added to our bouquet of courses are aimed at students, self-employed and rural people who want to enhance their skills to achieve growth in life. These courses are also aimed at enhancing skills of our village-level entrepreneurs (VLEs), said CSC Managing Director Dinesh Tyagi

    State-run e-governance services arm CSC SPV will offer cyber security, CAD and 3D printing courses to rural youth in collaboration with French institute Ecole Superieure Robert de Sorbon, a statement said. The courses will be offered at CSC Academy centres across India.

  • Fri
    Jan
    01
    2021
    IN: Karnataka Government launches 'Mission 2022' to push key Smart City projects

    In a move to fast track the ongoing smart city projects in the state capital before 2021-22 financial year end, the Karnataka government on Wednesday announced the launch of Bengaluru Mission 2022 to ensure timely progress and completion of 35 ongoing projects in Bengaluru in the next two years.

    The move is in line with the Centre’s deadline to complete the first phase of smart city projects across the country by FY22. However, with the current Covid-19 pandemic outbreak the Centre has extended the project deadline by five months.

  • Fri
    Jan
    01
    2021
    5 Reason Series: How Mobile Applications For Accounting Help Indian MSMEs Stay On Top Of Their Business

    Currently, India has roughly 700 million internet users across the country. However, despite the huge number, digital adaptation by small businesses is very less. While the big businesses are entirely dependent upon accounting software, those in the MSME sector still do their accounting on paper.

    Most MSMEs are still unstructured and hire accountants for their daily entries. To be more organized, small businesses need to adopt modern and faster techniques of accounting. To this end, many mobile apps have been designed to make it easier for MSMEs to go digital in their bookkeeping. Digital accounting methods have numerous benefits such as:

  • Fri
    Jan
    01
    2021
    SW China to release opportunities in smart city governance with upcoming event in Chengdu

    Chengdu Will organize an event on smart city governance 29 December. Based on “releasing the value of data, empowering smart governance”, the event is the final installment of the 2020 Chengdu New Economy Double Thousand Project.

    Representatives of experts, investment institutions and renowned enterprises will gather in the capital city Sichuan ProvinceBoth on-site and through online channels, and in-depth discussions on how city governance, and how smart cities empower trends and opportunities in governance.

  • Thu
    Dec
    31
    2020
    PH: Solon sees need for digital textbooks

    A measure filed in the House of Representatives seeks to facilitate the digital transformation of students’ textbooks.

    “It is no secret that textbooks in public elementary and high schools are limited in number and, as result, our students are forced to share or borrow from one another,” said Camarines Sur 2nd district Rep. Luis Raymund Villafuerte, author of House Bill (HB) No.8020.

  • Thu
    Dec
    31
    2020
    CN: LikeLib2.0 Technical Features, Redefining Public Chain

    Based on the country's strategy to promote the development of blockchain, LikeLib2.0 focuses on the core issues of blockchain applications in various fields, take typical blockchain applications as an important breakthrough, promote breakthroughs in key application technologies of blockchain, and study blockchain service architecture, data Key technologies such as access technology, hybrid storage, data source, cross-chain and sharding, blockchain and IoT intelligent system integration, and develop a basic platform for blockchain services, in blockchain education and training, e-government, supply chain, and carry out application demonstrations in key areas such as finance to open up the innovation chain, application chain and value chain, thus providing common and secure blockchain basic support capabilities.

  • Thu
    Dec
    31
    2020
    AE: Dubai: DEWA achieves savings of $77.5m through use of smart services

    More than seven million transactions conducted from January to September this year, which helped reduce carbon emissions by 24,000 tonnes

    Dubai Electricity and Water Authority (DEWA) has said that it has successfully completed more than seven million smart transactions from January to September this year, which has helped reduce carbon emissions by more than 24,000 tonnes.

  • Wed
    Dec
    30
    2020
    Smart cities hold strong potential to assist in destination recovery

    Smart city solutions could hold the key to accelerating and managing visitor growth during and post-COVID-19, as well as ensuring destination attractiveness for future generations.

    Smart cities are created with primary objectives in mind such as attracting and retaining business investment, increasing sustainability and improving the life of locals and workers. However, this use of data and technology in metropolitan areas can also improve the experience of tourists and create convenience for local governments during and post-COVID-19, inspiring repeat visits and positive WOM (word-of-mouth marketing) from visitors, whilst minimizing the negative impact that sudden increases in tourism can bring for urban areas.

  • Wed
    Dec
    30
    2020
    IN: Launching of FRUITS Portal – an initiative of e-Governance Department, Government of Karnataka

    A function was organized on 22 December 2020 at NABARD, Karnataka Regional Office, wherein the “FRUITS” (Farmer Registration and Unified Beneficiary Information System) Portal, a project of e-Governance, Government of Karnataka was inaugurated.

    Delivering the key note address, Ms. A. Manimekhalai, Executive Director, Canara Bank, observed that Karnataka State Government has always been in the forefront of technical initiatives to improve the ease of Banking as can be seen from the various initiatives like BHOOMI Package, Debt Waiver Portal and currently, the FRUITS Portal. The FRUITS Portal is integrated to the BHOOMI Package of the Karnataka State for fetching and validating the land details. One other important facility of this Portal is online creation of charge by which visit of farmers to Sub-Registrar Office is avoided. She thanked the Karnataka State Government and NABARD for identifying our Bank for launching the pilot project and assured that they will take all necessary steps to make the Project, a success.

  • Wed
    Dec
    30
    2020
    IN: How Government IT Solutions are getting transformed with Artificial Intelligence

    Government departments have huge collections of data. In a few of these departments, data had been accumulated over tens of decades. Most of this data which has accumulated is lying in paper records scattered across different offices. However, in the last decade both at central and state governments, several e-Governance projects have been undertaken. Very few IT companies can successfully deliver eGovernance projects and one of them is Suparna Systems. The company has blended big-data and Artificial Intelligence (AI) technologies in its delivery.

    Suparna Systems is a bootstrapped software company founded by Satish Kumar who left the high-paying job of Silicon Valley California to pursue the dream of entrepreneurship. This entrepreneur has an exceptional track record of delivering highly successful eGovernance projects. The work of transparent toggling of mobile applications between online and offline mode has been widely adopted in the delivery of services in rural areas where typically telecom signals are poor. His work on online citizen services delivery has inspired many cities and government departments to go online and provided a template for successful implementations.

  • Wed
    Dec
    30
    2020
    SA: 'E' becomes the Letter of the Year!

    After all, the COVID-19 pandemic has proven to have a few upsides! Since COVID-19 entered our lives, everything has changed. We can see these changes on various levels. The pandemic has, perhaps, been a curse in Saudi Arabia, as in many other regions, but it has also presented many opportunities. It is a curse in the sense that it limits our physical options. On the other hand, it has prompted advancements in our virtual capabilities. Who would expect that ‘E’ would be the letter of 2020?

    Saudi Arabia has strategic plans and goals to resolve this crisis as it comes to an end. A vital example that has blossomed many times faster than anticipated is the E-government Program, which was launched in 2003. It is built on electronic services as opposed to paper documents with the intention of making life easier, services faster and platforms more developed.

  • Wed
    Dec
    30
    2020
    Uzbekistan and South Korea to cooperate in development of e-government, digital economy

    The Ministry for Information Technologies and Communications of Uzbekistan and Ministry of Public Administration and Security of South Korea signed a memorandum of understanding on establishment of the bilateral group of experts for cooperation in e-government and digital economy.

    The document was signed by Minister for Information Technologies and Communications Shukhrat Sadikov and Minister of Public Administration and Security Chin Young.

  • Tue
    Dec
    29
    2020
    Smart city trends and why we should be concerned about privacy

    Information is fed into data banks which is then swiftly analyzed, providing city planners with intel needed to make smart decisions

    As we move further into the 21st century’s third decade, smart city innovations and implementations are happening all over the globe. We might not be at a smart city a la The Jetsons level yet, but plenty of advancements earlier pop culture imagined are starting to appear.

  • Tue
    Dec
    29
    2020
    US: California: L.A. Metro Launches ‘Metro Micro’ On-Demand Service

    The newly launched service introduces on-demand, shared rides in two Los Angeles neighborhoods, providing Uber-like service for $1 a ride. The service will grow to nine zones by summer 2021.

    One of the largest transit organizations in the country has launched what is billed as the most ambitious on-demand transit service, cementing the belief that public transportation must include a buffet of travel options to serve the changing ways Americans move through their urban areas.

  • Tue
    Dec
    29
    2020
    VN: Mekong Delta promotes digital transformation in agriculture

    A workshop on digital transformation and supply chain in agriculture took place in Cao Lanh city in the Mekong Delta province of Dong Thap on December 21 on the sidelines of the 2020 Mekong Connect Forum.

    The event was intended to seek ways to help products and services made in the Mekong Delta enter the global supply chain.

  • Tue
    Dec
    29
    2020
    NG: NIPC to implement its Single Window Investors’ Portal in 2021 –Official

    The Nigerian Investments Promotion Commission (NIPC) has said that its Single Window Investors Portal (SWIP) that aimed to facilitate business and investments in the country would be available by the first quarter of 2021.

    Mr Sabo Isiaku, Head of Corporate Services Division, NIPC, disclosed this on Monday, in Abuja, at the NIPC Media Retreat organised for Commerce and Industry Correspondents’ Association of Nigeria (CICAN).

  • Mon
    Dec
    28
    2020
    Postman bot set to deliver the mail in Japanese trial

    The field-test in the Kanagawa Prefecture fits within Japan’s wider Action Plan of the Growth Strategy to explore the role of low-speed and compact autonomous robots.

    A robotic postman is set to deliver letters and parcels to residents of Fujisawa after a field test of an automated home delivery service was launched in the Japanese town.

  • Mon
    Dec
    28
    2020
    Role of digital ID heightened in many sectors, Economist panelists say

    The Economist and Onfido host digital identity forum

    Thought leaders from the private- and public sector convened on December 8 and 9 for a two-day Economist event sponsored by Onfido to discuss the rapid shift to a contactless world. On the agenda were sessions on digital banking and finance, digital democracy, security, and data privacy, as well as the future of the travel industry, and the role digital ID and biometric authentication will play in each area. Panelists addressed various challenges facing both public- and private sectors and how to stay ahead of the technological curve in a rapidly changing “winner-takes-all” paradigm.

  • Mon
    Dec
    28
    2020
    What Are the Benefits of the Smart Parking System?

    Smart parking has long been an integral part of the smart city concept. However, why aren’t many big cities in a hurry to implement these technologies locally? In most cases, the matter is in technical, bureaucratic, legal, and financial difficulties, however, there is also a lack of understanding of the significant advantages and opportunities for return on investment.

    In this article, we decided to pay attention to the most promising advantages of a real-time parking management system, and thereby give you the opportunity to think about developing this innovation for your city one more time.

  • Mon
    Dec
    28
    2020
    Emerging need of Professionals for Smart Cities

    The global rapid urbanization is evident by the rise in the number of megacities. Most of these are located in Asia and Africa. Currently, 22 out of 33 cities with a population of over 10 million are in Africa and Asia.

    According to the World Bank, in the last five years, the total urban population of the world went to 56 % in 2019 from 47 % in 2013. By 2040, more than 10 to 11 billion additional urban dwellers are projected to be added to the world population living in urban areas. Africa and Asia together are expected to account for 86 percent of all growth in the world’s urban population over the next three decades (UN DESA 2014). Urban growth has become inevitable, even fundamental, in the process of sustaining and nurturing economic opportunities across the world. The developed countries have higher urbanization levels (77.7% in 2011) compared with developing countries (46.5% in 2000). The urbanization level has almost stabilized in developed countries, while Africa and Asian countries are urbanizing at a phenomenally high rate, with 39.6% and 45% population living in urban areas (UN DESA 2012).

  • Sun
    Dec
    27
    2020
    IN: Madhya Pradesh: Project-opening spree likely before municipal elections

    Some of the long delayed projects including Ginnori arch bridge, Sadar Manzil (restoration work), Smart Park and Smart Road projects are likely to be opened to the public, ahead of soon to be announced municipal corporation polls. CM Shivraj Singh Chouhan is expected to inaugurate these projects in the third week of December, according to sources.

    The completion of these projects comes less than two months after BMC commissioner KVS Chaudary put the delayed projects on fast track map. Contractors were pulled up for delay and committees were formed to clear all pending issues.

  • Sun
    Dec
    27
    2020
    IN: Jammu and Kashmir: Srinagar Smart City holds orientation programme on empowering children in need

    A day-long orientation programme on “Empowering Children in Need of Care & Protection” was Saturday organised by Srinagar Smart City Limited (SSCL) in collaboration with the District Legal Services Authority Srinagar. The programme was held at SKICC.

    Justice Ali Mohammed Magray, Chairman Juvenile Justice Committee, High Court of Jammu & Kashmir, was the Chief Guest on the occasion.

  • Sun
    Dec
    27
    2020
    AE: Dubai: DEWA launches phase 3 of Rammas as part of its AI roadmap

    As part of its Artificial Intelligence (AI) roadmap, Dubai Electricity and Water Authority (DEWA) has launched phase 3 of Rammas, its virtual AI employee, for customers to obtain additional services such as Easy Pay, DEWA Store offers and participate in the Customer Happiness Index. Project builders, including consultants and contractors, can track their applications for NOC certificates, water and electricity services, general technical services, and many more.

    Rammas provides multiple services and answers enquiries in English and Arabic. It is available round the clock on DEWA’s smart app and website, as well as its Facebook page, Amazon’s Alexa, Google Home, robots, and WhatsApp Business platform on 04 601 9999.

  • Sun
    Dec
    27
    2020
    IN: New Delhi Municipal Council gives free tablets to 811 students

    To help students access their online classes easily, especially those studying in classes X and XII, New Delhi Municipal Council recently distributed free tablets with preloaded education content to 811 students.

    The pilot project was launched with four schools, Atal Adarsh Vidyalaya-Havelock Square, Atal Adarsh Balika Vidyalaya-Gole Market, Navyug School-Sarojini Nagar and Navyug School, Peshwa Road, New Delhi. The civic agency is also providing monthly internet packs of Rs 200 to these students for accessing unlimited data.

  • Sat
    Dec
    26
    2020
    IN: Odisha: ‘Harnessing Digital Initiatives for Better Service Delivery to Masses’

    As an enabler, digital technology has proved its role in optimising various processes, thereby improving overall efficiency in various fields. The Government of Odisha has also leveraged technology on various components of e governance including agriculture, education, mining, and MSME. With many novel initiatives and innovative technology, the government is trying to improve service delivery, says Manoj Kumar Mishra, Secretary, Department of Electronics and Information Technology, Government of Odisha & Chairman, Odisha Computer Application Centre (OCAC), Odisha, in conversation with Arpit Gupta of Elets News Network (ENN).

  • Sat
    Dec
    26
    2020
    93% of Cyprus households have internet access

    Ιnternet access in Cyprus households increased to 92.8% from 89.6% in 2019, according to official data released Friday.

    According to the survey on information and communication technologies, 90.5% of people aged 16-74 use the internet at least once a week.

    The percentage is higher for those aged 16–24 with 99.6% using the internet at least once a week.

  • Sat
    Dec
    26
    2020
    IN: Creating Smart, Sustainable, Accessible and Liveable Cities

    Rising population and incessant urbanization can be seen as the core issues to all the unsolved prime concerns of the world in the 21st Century. Long back, Thomas Malthus and Paul R. Ehrlich had already talked about the skyrocketing population which is accompanied by disease, crime and poverty. Today, world is not only concerned about the growing population but also the growing mega cities. About five decades ago, New York and Tokyo were the world’s only megacities with over 10 million residents but now there are more than 33 such cities around the globe.

    Not lagging far behind, India is a home to five such megacities where two more cities i.e. Ahmedabad and Hyderabad will join the league soon, as it is projected, that India will add another 416 million urban dwellers to cities by 2050.

  • Sat
    Dec
    26
    2020
    Serbia inaugurates 30 mln euro data centre in Kragujevac

    Serbia officially opened a 30 million euro ($37 million) data centre in Kragujevac to back the development of e-government and ensure safe storage of data, the government said on Friday.

    The data centre, spreading on an area of ​​14,000 square metres, was built in a year and a half and will house Serbia's first platform for artificial intelligence, which will be available to the government, universities, technology parks and startups, the government said in a statement.

  • Fri
    Dec
    25
    2020
    5 ways smart infrastructure shapes communities for the better

    From improved transportation to data-driven decisions, smart cities are using technology to raise the bar for the world of tomorrow.

    Global spending on smart city technologies is expected to see a 22.7% increase by 2025, according to a recent analysis from Frost & Sullivan. But even as the push to create smart cities gains momentum, attention has been heavily focused on setbacks in the process or gaps between the haves and have-nots — not the successes fueled by smart city projects.

  • Fri
    Dec
    25
    2020
    US: COVID-19: The Ultimate Stress Test for Major Government Systems

    Crashing state unemployment websites. Overwhelmed call centers. Millions out of work. Cloud technologies stepped up to the plate as the public sector worked to get citizens what they needed during the pandemic.

    What happens when the demand on a piece of technology multiplies again and again in the span of several days? The COVID-19 pandemic has given us many answers.

  • Fri
    Dec
    25
    2020
    NG: Oyo kickstarts first phase of e-governance

    As part of his administration’s commitment towards the actualisation of e-governance model in the state, Governor Seyi Makinde of Oyo State, on Thursday, 17 December, 18, inaugurated 1,108 computer systems meant to facilitate the first phase of the model.

    The governor, who commissioned the systems inside the Department of Information Communication Technology office of the Governor’s office, Agodi, Ibadan, stated that the measure would fast-track the processes and activities of government through ICT.

  • Fri
    Dec
    25
    2020
    Singapore citizens can now access gov services with their face

    • Singaporeans can now scan their face to log into SingPass, as well as send an SMS one-time password to another SingPass user’s mobile number

    Biometric security measures keep gaining in popularity as use cases pop up in all manner of sectors, with the latest in Singapore being the addition of facial recognition verification to access online governmental services via SingPass, the official e-government account for Singapore citizens.

  • Thu
    Dec
    24
    2020
    SG: Log in to e-services by scanning your face, sending SMS to children for SingPass verification

    Users logging in to government e-services with SingPass can now verify their identities more easily by scanning their faces or sending a one-time password over SMS to a trusted family member or friend.

    The new two-factor authentication (2FA) options, rolled out yesterday in Singapore, are aimed at helping the less tech-savvy connect securely to e-government services.

  • Thu
    Dec
    24
    2020
    VN: Expanded internet access required to boost digital transformation

    The Vietnam Internet Association hosted Internet Day 2020 on December 16, marking the 23rd year since Vietnam became part of the global internet network.

    With the theme “Digital Transformation in Vietnam: From Aspiration to Reality”, the event’s discussions centred around Cloud Computing, 5G Services, e-Payment and Mobile Money, Blockchain, Free and Open-source Software (FOSS), and “Make-in-Vietnam” digital technologies, among others.

  • Thu
    Dec
    24
    2020
    TR: Calf Support Application Payments Can Be Made Via E-Government

    In order to protect our country and our citizens from the Coronavirus (Covid19) epidemic and to prevent the spread of the epidemic, Calf Support Application payments started to be made via e-government.

    The Ministry of Agriculture and Forestry, which declared 2020 as the year of digitalization, gathered all the works and transactions for farmers, citizens and companies under a single roof on the "e-agriculture" portal. Now, the Ministry of Agriculture and Forestry has taken another step to reduce the density in provincial and district directorates against the coronavirus epidemic that has affected the whole world.

  • Thu
    Dec
    24
    2020
    Futuristic Smart Cities: Are they Guarded against Cybersecurity Threats?

    As cities get smarter through connected networks, they become more vulnerable to cyberattacks.

    The umbrella term of a smart city is more than a concept, it is a dream. The smart city is a space where everything is connected to each other and is highly dependent on technologies. However, the issue here is that smart cities are short of security measures. When everything is interlinked, the stretch to encrypt and protect the city from cyberattacks falls behind putting people’s personal information at risk.

  • Wed
    Dec
    23
    2020
    GB: Northern Ireland: Belfast launches Climate Plan with stark carbon warning

    Northern Irish capital has released a Resilience Strategy comprising 30 programmes which will focus on resilience for children, climate and connectivity.

    Belfast has launched its first climate plan as it looks to build resilience after warning the city will use up its share of the carbon budget within nine years.

  • Wed
    Dec
    23
    2020
    AE: Partner’s Portal Gives Access To 80 Services

    Smart Dubai has officially launched ‘Partner’s Portal’, which is a new tool that is available on the Smart Dubai website, that gives partner’s in government and private sectors a single platform to seamlessly access more than 80 of its services.

    ‘Partner’s Portal’ allows users to access all of the Smart Dubai services they are subscribed to, as well as to browse additional services they would like to avail. This can be done with a single login and eliminates the need to remember multiple URLs, usernames, and passwords.

  • Wed
    Dec
    23
    2020
    CN: Jiangsu: Changshu: JD Partners with NVIDIA to Build World’s First Smart City with Smart Deliveries

    On Dec. 15, GPU inventor NVIDIA announced at its GPU Technology Conference (GTC) that it will work with Chinese retail giant JD.com to build the first smart city with the world’s first level-4 smart delivery vehicle application.

    The project is operating in Changshu, Jiangsu Province, a top 5 county-level city with the highest GDP in China. JD plans to put 100 smart delivery robots into operation in the city by the end of this year to facilitate the smart city construction.

  • Wed
    Dec
    23
    2020
    IN: Karnataka: Udupi: Detailed Smart City project report for Rs 130 crore ready

    Udupi has created its own niche in the international arena. Udupi where Lord Krishna has established himself, is a tourism hub for holy places. Udupi-Manipal has been on the fast track of development, and use of modern technology becomes very important to make them smarter.

    Preparations are afoot to develop Udupi, a tourist spot, Manipal, which is an educational hub, and Malpe, which has a leading port of Karnataka, under the Smart City concept. Preparations are underway to make this happen. Now, detailed project report (DPR) has been prepared and preparations are being made to place the proposal before the state government for the approval of the project.

  • Tue
    Dec
    22
    2020
    These three countries are in the lead to be Africa’s e-hub after the free trade agreement

    Come Jan. 1, Africa will be home to the largest free trade area in the world. Although the African Continental Free Trade Area (AfCFTA), doesn’t go so far as to create a common market or customs union like the European Union, it represents a major step in that direction. That trend presents an opportunity for a forward-thinking first-mover nation to follow Estonia’s example in Europe and become the e-Residency pioneer for Africa.

    Given the country’s tiny population, post-Soviet Estonia could never hope to enjoy economic influence in Europe like that of Germany and France, or even smaller nations like Sweden and Czechia. To remain competitive in an increasingly integrated Europe, Estonia focused on developing transformative, technology-driven government services.

  • Tue
    Dec
    22
    2020
    KR: LG CNS signs an export contract with Indonesia’s e-government

    Selected as the operator of a 100 billion won Indonesian national tax administrative system builder

    LG CNS has been selected as the operator of the Indonesian Core Tax Administration System (CTAS).

    It is the largest single contract to build a system among all e-government export projects worth 100 billion won ($92.5 million). This project is expected to be a successful case of digital transformation (DX) exports as it will apply cutting-edge IT technologies such as cloud and big data.

  • Tue
    Dec
    22
    2020
    OM: e-tender for Muscat Municipality projects launched

    Companies wishing to submit tenders for projects announced by Muscat Municipality can now access online, instead of going to their offices to do so.

    Called Isnad (Arabic for ‘support’), the e-tendering system has been launched in collaboration with the Ministry of Transport, Communications and Information Technology and the Tender Board, and is expected to provide multiple benefits in terms of facilitating and simplifying tendering.

  • Tue
    Dec
    22
    2020
    BN: A closer look at e-government initiatives

    The E-Government National Centre (EGNC) is implementing the National Information Hub (NIH) to serve as a platform for information integration among government agencies in support of the sharing information initiative. Through the NIH’s Single Repository, common and uncommon data can be obtained from trusted sources and supported by back-end system of government departments or agencies in need. The NIH project was among the initiatives under the EGNC highlighted during a working visit by Legislative Council (LegCo) members to the centre yesterday.

  • Tue
    Dec
    22
    2020
    NG: Smart cities to be established in Abuja, other states – Pantami

    The minister says privately developed smart estates will soon open in the Nigerian capital.

    The Minister of Communications and Digital Economy, Isa Pantami, has said his ministry will work with the Federal Capital Territory Administration and some state governments to set up ‘smart cities’ in major cities.

  • Mon
    Dec
    21
    2020
    AE: Smart Dubai Introduces ‘Partners Portal’ to Grant Partners Easy Access to more than 80 Services

    Smart Dubai has announced the launched of its latest platform titled ‘Partners Portal’. Available on the Smart Dubai website, the new tool offers Smart Dubai’s partners in both the government and private sectors a single platform to seamlessly access more than 80 of its services.

    The Portal allows users to access all of the Smart Dubai services they are subscribed to – as well as to browse additional services they would like to avail – with a single login, eliminating the need to remember multiple URLs, usernames, and passwords. Furthermore, the platform gives users direct access to dashboards of various Smart Dubai services, providing detailed insight and analysis into various sectors from a single, streamlined display.

  • Mon
    Dec
    21
    2020
    EE: eGA co-founds digital governance academy for Asia-Pacific region

    The Estonian e-Governance Academy and Japanese think tank Mitsubishi UFJ Research and Consulting Co., Ltd (MURC) have established a joint venture to provide digital transformation services for governments in Japan and the Asian region. The name of the new enterprise is Digital Governance Academy Asia-Pacific or D-GAP.

    The D-GAP will use the knowledge accumulated in Estonia to provide high-quality training, survey and consulting services to meet the diverse needs related to the digital government in Japan and overseas.

  • Mon
    Dec
    21
    2020
    European Commission Agrees on €7.5 Billion Budget for Digital Europe: Goal is to improve Europe’s Competitiveness in the Global Digital Economy

    The European Commission (EC) has come to an agreement on the €7.5 billion budget for the Digital Europe program. The goal is to “improve Europe’s competitiveness in the global digital economy and achieve technological sovereignty.” The EC said it seeks to support the digital transformation that will “guarantee high-quality public services benefiting citizens and businesses.”

    The political agreement was reached today (December 14, 2020) with formal approval by the European Parliament and Council anticipated to take place soon with the program starting in January 2021. The budget will span a time period from 2021 to 2o27.

  • Mon
    Dec
    21
    2020
    Croatian Project Involving 100,000 Chargers for E-Cars Being Prepared

    As Poslovni Dnevnik/Darko Bicak writes on the 13th of December, 2020, the Association of Electric Car Drivers, "Circuit/Strujni krug", has embarked on a Croatian project to install 100,000 chargers for e-cars on light poles along city car parks. It is estimated that this Croatian project could come with a shiny price tag of up to 150 million euros, and they expect that it could be realised over a period of three years.

    Electric cars are becoming more and more popular on roads around the world every year, so the global charger infrastructure must be adapted for them. Back in pre-pandemic 2019, 730 fully electric vehicles were registered here in Croatia, and given the recent award of incentives for their purchase, it is expected that this number will increase far above 1000 by the end of this year.

  • Mon
    Dec
    21
    2020
    US: How IoT can help cities survive the holiday 'shipmageddon'

    The sooner delivery services begin tapping available technologies, the sooner we can reduce chronic issues like holiday congestion and shipping delays.

    COVID-19 is disrupting so many facets of our lives, including the way we will celebrate this holiday season. Online shopping, which has consistently grown over the last several years, has surged during the pandemic and promises to peak at over $189 billion in online holiday spend this year.

  • Sun
    Dec
    20
    2020
    IN: Punjab: Expedite Smart City projects, Ludhiana MC Commissioner tells officials

    A meeting was convened at the Zone D-MC office, under the chairmanship of Pardeep Kumar Sabharwal, MC Commissioner and CEO, Ludhiana Smart City Limited (LSCL), to review the progress of different projects under the Smart City Mission. The CEO-LSCL deliberated each project in detail and directed officials to expedite the works.

    Sabharwal said: “As on date, 10 projects are under execution. Some of the main projects are ROB-RUB Across the Pakhowal Rail Road Crossing, Retrofitting of Sarabha Nagar Market, Development of Malhar Road as Smart Road, Sidhwan Canal Waterfront (Phase I), Carcass Utilisation Plant, Canal-based Water Supply project for the ABD Area and the Rooftop Solar System.”

  • Sun
    Dec
    20
    2020
    National Data Centre in Assam to fulfil PM's digital NE India vision

    In a major initiative, a National Data Centre (NDC) would be set up at Amingaon near Guwahati at a cost of INR 350 crore to fulfil Prime Minister Narendra Modis dream of ‘Digital North Eastern India’ – Vision 2022, officials said on Friday.

    An Assam government official said that the NDC with its cutting-edge Information Communication Technology (ICT) Cloud platform and data repository comes as a great digital boon for the eight northeastern states — Arunachal, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim and Tripura.

  • Sun
    Dec
    20
    2020
    IN: Delhi: February deadline for putting all citizen services online

    Delhi government has set February 2021 as the deadline for making all remaining citizen services related to transport, revenue, labour, social welfare, and food and supplies departments online.

    Many citizen services, which were available at physical counters, have started going online since 2015. Of the 439 government-to-citizen services, 365 are already online. The move will ensure ease of use, speed, security, convenience and flexibility, said a source.

  • Sun
    Dec
    20
    2020
    PH: More LGUs are Now Using MYQR “Scan & GO” Contact Tracing App

    For the past few months, the government has been dealing with challenges in implementing an efficient way to do contact tracing for citizens who have been in close contact with a COVID-19 positive. Establishments ask their customers to provide their contact details through forms that are given on entrance doors, which causes heavy crowd getting bottlenecked, forgetting the physical distance rule. Not to mention that high inaccuracy as this is done manual and with no means of verifying if the customer information provided is true and correct.

    MYEG PHILIPPINES, INC. (MYEG PH), a market leader in electronic solutions championing government services online automation, has been providing eGovernment services in both Malaysia and the Philippines for the last 18 years through its technology platform encompassing internet, automation, big data and electronic payments.

  • Sat
    Dec
    19
    2020
    IN: Kerala: New optical fibre cable to Lakshadweep from Kochi gets approval

    Reports said the project will cost around Rs 1,072 crore including operational expenses for five years which will be funded by Universal Service Obligation Fund.

    The submarine optical fibre cable connectivity between Kochi and Lakshadweep Islands, approval for which was given by the Union cabinet on Thursday, is expected to improve the telecommunication facility in the Lakshadweep Islands.

  • Sat
    Dec
    19
    2020
    IN: 2927 Court complexes across country have been connected by a high-speed Wide Area Network (WAN) as against target of 2992 under e-Courts Project

    As many as 2927 Court complexes across India have been connected so far by a high-speed Wide Area Network (WAN) under e-Courts Project. It has led to completion of 97.86 % sites out of 2992 sites conceived to be connected with high speed WAN under the project. Department of Justice (DoJ) along with BSNL is working relentlessly on connecting the remaining sites. Under e-Courts Project, one of the largest digital networks of the world was conceived by Department of Justice along with the e-Committee of the Supreme Court of India to connect the 2992 court complexes located all over India by a high-speed Wide Area Network (WAN) via different modes of connectivity such as Optical Fiber Cable (OFC), Radio Frequency (RF), Very Small Aperture Terminal (VSAT) etc. In May 2018 the mandate of providing Managed MPLS VPN services to all these sites was entrusted to the BSNL, which has pan India presence with latest state-of-the-art technology and high-end telecom infrastructure and transmission equipment. The BSNL also has presence at all corners of India, including NE region, J&K, Uttarakhand, A&N Islands, etc.

  • Sat
    Dec
    19
    2020
    China’s Personal Information Protection Law: Privacy Compliance Considerations from an IT Perspective

    While China’s Personal Information Protection Law may still be at the draft stage, we discuss how businesses (based in China and those engaged in commercial interactions with people living in China) should prepare ahead to ensure data privacy compliance.

    With measures to ensure privacy getting prioritized worldwide, many countries have framed relevant laws and regulations on personal information protection. China too released its draft Personal Information Protection Law (PIPL), which just closed its seeking-opinion period on November 19, 2020.

  • Sat
    Dec
    19
    2020
    MY: Penang: Becoming a smart city the best bet for George Town

    Established as an entrepôt in 1786 by the East India Company’s Francis Light, George Town was the first British settlement in Southeast Asia. Today, it is the capital of Penang.

    The city of George Town includes the Bayan Lepas Free Industrial Zone, a high-tech manufacturing hub called the “Silicon Valley of the East”.

  • Sat
    Dec
    19
    2020
    IN: Uttar Pradesh: KMC to construct new sports complex in Kanpur

    Under its Smart City project, Kanpur Municipal Corporation (KMC) will soon construct a new sports complex at the Palika stadium.

    Divisional commissioner Raj Shekhar along with municipal commissioner Akshay Tripathi and deputy director sports Mudrika Pathak on Friday inspected the ground where the sports complex is to be constructed. He asked the administration to provide good facilities for sports activities for the public at all appropriate places in the city.

  • Fri
    Dec
    18
    2020
    Saudi education ministry launches new portal with added features

    Saudi Education Minister Hamad Al-Sheikh on Tuesday launched an improved version of the ministry’s education portal.

    It features diverse services and options for all visitors including people with disabilities. The portal includes the option of submitting proposals and complaints.

  • Fri
    Dec
    18
    2020
    CN: High-tech Shanghai wins World Smart City Award

    Shanghai has won the World Smart City Award 2020 in an international competition recognizing pioneering projects that make cities livable, sustainable and economically viable.

    The Smart City Expo World Congress, an international summit about urban life and technological revolution, recognized Shanghai’s achievements in areas such as digital infrastructure construction, e-government and 5G deployment during its annual awards ceremony held online from Nov 17 to 18.

  • Fri
    Dec
    18
    2020
    Can Smart Cities Fulfil Their Potential?

    Today, a little over half of the world’s population resides in cities, a proportion that the United Nations expects will rise to 68 percent by 2050. “Projections show that urbanization, the gradual shift in residence of the human population from rural to urban areas, combined with the overall growth of the world’s population could add another 2.5 billion people to urban areas by 2050, with close to 90 percent of this increase taking place in Asia and Africa,” the UN found in 2018. Such a transformational shift introduces key structural challenges for cities to ensure that they continue to remain habitable and sustainable. With that in mind, many now point to smart cities as offering a number of solutions to these challenges.

  • Fri
    Dec
    18
    2020
    IN: Telangana: No funds accorded to smart city in Warangal by state govt.: Kishan Reddy

    Union Minister Kishan Reddy said that the state government has not released a single penny under smart city project to Warangal. "The state government should grant Rs 83 crore for Warangal smart city project and not even a single penny has been sanctioned," he said.

    Kishan Reddy said that they have chalked out a plan for the development works worth Rs 575 crore in the first phase. "Proposals for the development of the project were put up for about Rs 2,740 crore under the smart city," the minister told the media while he was on a visit to Warangal.

  • Thu
    Dec
    17
    2020
    VN: Higher level of cyber security needed for national digital transformation

    The Government has asked the Ministry of Information and Communications (MIC) to prioritize mastering the ecosystem for Vietnamese cyber security products in order to best serve demands arisen from the process to establish an e-government, smart city, and essential national databases, as well as carrying out the national digital transformation.

    In the recent Vietnam Information Security Day 2020, themed ‘Cyber Security – Key Factor in the National Digital Transformation’, Minister of Information and Communications Nguyen Manh Hung stated that the mission of the Vietnamese cyber security team is to protect the national prosperity in the cyber environment via mastering the ecosystem for online security products and creating a strong sustainable cyber security industry.

  • Thu
    Dec
    17
    2020
    Any City Can Be A Connected Smart City If IOT-As-A-Service Model Evolves, Says Qualcomm

    Today we live in a world where everything around us is smart -- whether it is smartphones, smart TVs or even smart homes where everything is connected digitally.

    And slowly, we’re progressing to a world where our entire cities are smart, connected on a deeper level.

  • Thu
    Dec
    17
    2020
    Czech cities expect massive 5G benefits for smart development

    Pilot safety projects are in the works in Pilsen and Bilina

    Several Czech cities are working on the implementation of 5G networks for the acceleration of smart technologies. Among them, especially worth mentioning are Pilsen and Bílina, where the technology will benefit the safety of inhabitants.

  • Wed
    Dec
    16
    2020
    IDC Saudi Arabia Government Congress examines the progress of the Kingdom's digital transformation journey

    With more than 200 senior executives, government leaders, and digital transformation (DX) experts participating online, the event -- which took place on Monday, December 7 -- took a deep dive into the Kingdom's innovative DX journey and examined the progress of its National Transformation Program (NTP)

    With the giant leaps Saudi Arabia is taking in its drive towards digitalization, International Data Corporation (IDC) this week hosted the virtual edition of its IDC Saudi Arabia Government Congress 2021. With more than 200 senior executives, government leaders, and digital transformation (DX) experts participating online, the event — which took place on Monday, December 7 — took a deep dive into the Kingdom's innovative DX journey and examined the progress of its National Transformation Program (NTP).

  • Wed
    Dec
    16
    2020
    Smart healthcare: Taiwan is dedicated to developing AI-assisted ophthalmology patrol services to care for eyes of the elderly and diabetic patients living in rural areas

    Diabetic patients have a higher risk of developing diabetic retinopathy, and regular checkups are required every year to reduce the risk of blindness

    According to the Diabetes Atlas report published by the International Diabetes Federation (IDF) at the end of 2019, the number of diabetic patients around the world reached 460 million in 2019 and is expected to rise to 570 million by 2030. According to Taiwan Diabetes Yearbook 2019 published by the National Institutes of Health (NIH) of Taiwan, the aging population, and changes in lifestyles and dietary patterns led to the increase in the number of diabetic patients to over 2.3 million in 2019 with the prevalence rate of over 11%.

  • Wed
    Dec
    16
    2020
    US: California: 15 South Bay cities join forces to launch high-speed fibre network

    The new South Bay Fiber Network (SBFN) has been launched through a 15-city municipal partnership forged by the South Bay Cities Council of Governments (SBCCOG).

    The network enables the municipalities and other public agencies in the South Bay region of Los Angeles County to access a secure 1-gigabyte (GB) network for US$1,000 per month, which is calculated to be around half the cost of typical commercial rates in the area as well as being faster.

  • Wed
    Dec
    16
    2020
    MyEG plans RM407m placement to develop healthcare-related services, fund foreign workers hostels

    My EG Services Bhd (MyEG) is planning to raise up to RM407 million via placement to fund the development of hostels for foreign workers under an ongoing project, develop healthcare-related services, and to buy fixed assets like kiosks for the online renewal of car and motorcycle road tax under its e-government concession business.

    It intends to place out up to 220 million new shares that represent up to 6.29% of its total issued shares to third-party investors to be identified, the group said in a stock exchange filing.

  • Tue
    Dec
    15
    2020
    AE: Smart Dubai launches ‘The Future of Work’ report

    Smart Dubai has released at Gitex Technology Week 2020 the ‘Future of Work’ report – a study that explores future possibilities of work.

    The study also focuses on the potential developments expected to transform the nature of jobs; the mindset shifts that are driving these possibilities; as well as the evolving structural changes that are redefining the human-workplace dynamic, a WAM report said.

  • Tue
    Dec
    15
    2020
    US: California: LA transport to receive fibre-optic boost

    Network is expected to aid the development of smart city applications

    The South Bay Cities Council of Governments (SBCCOG) in Los Angeles has established a low-cost fibre-optic network to improve regional transportation.

    It says the South Bay Fiber Network (SBFN) enables local municipalities and other public agencies to access a high-speed, 1 gigabyte (GB) network for $1,000 per month.

  • Tue
    Dec
    15
    2020
    IN: Karnataka: Mangaluru: Smart City advisory forum to invite auto drivers for meeting

    The Road Transport Authority (RTA) of Dakshina Kannada has said at a meeting that it has considered the problems of autorickshaw drivers, who face difficulties due to the ongoing development works of Smart City Mission, seriously.

    DC K V Rajendra, who is also the chairman of Dakshina Kannada RTA, said that the representatives of autorickshaw driver unions will be invited for the next meeting of the City-Level Advisery Forum (CLAF) of Mangaluru Smart City Ltd (MSCL) to discuss their problems. Chairing an RTA meet here on Friday, Rajendra, also CLAF chairman, said issues related to autorickshaw stands in the city will be discussed at the CLAF meeting.

  • Tue
    Dec
    15
    2020
    CN: Why the future of Hong Kong’s economy lies in digital transformation

    • Innovation and technology advancements are crucial for any economy, especially in the new normal after Covid-19. Companies must embrace digital transformation to survive
    • Government efforts to hasten this transformation deserve support

    Hong Kong is fast becoming an innovation and technology hub for the region. As early as 1998, Hong Kong established a Digital 21 Strategy. Since then, the city has developed an impressive information and communication technology (ICT) ecosystem, with over 93 per cent household penetration of broadband, and nearly 100,000 people working in the industry.

  • Mon
    Dec
    14
    2020
    SK: New government promises a new era in state IT

    State IT to become more effective, bringing better services for citizens and businesses

    No matter how many millions the state poured into its information systems, it always resulted in slow, inefficient, and uncooperative IT services for individuals and businesses. Weak cooperation between individual ministries and state organisations, and information asymmetry when state administration lacked IT experts to assess the quality of proposed and supplied IT solutions, were marked as the most frequent culprits.

  • Mon
    Dec
    14
    2020
    National data exchange platform lets Singaporeans consolidate financial data

    Introduced by the Singapore government, the data platform enables consumers to pull together their financial data across various sources including banks and government agencies, so they can better understand their overall financial health.

    A new data platform has been introduced in Singapore to enable residents to pull together and view their financial information from across various sources, including banks and government agencies. The aim here is to help these individuals better understand and plan their overall financial posture.

  • Mon
    Dec
    14
    2020
    US: Making New York a Smart City Through Connected Public Transport

    Transit Wireless connects millions of New York City subway riders to the 5G future with an award-winning network If the No. 1 requirement for a smart city is good public transport, the No. 1 rider expectation is continuous connectivity. Transit Wireless' mission to keep millions of New York City subway riders connected, safe and informed is a daunting task in the best of circumstances. The recent global health crisis has made that mission even more vital.

  • Sun
    Dec
    13
    2020
    US: New Center of Excellence to Infuse AI into Texas Government

    The launch of the Texas Artificial Intelligence Center of Excellence was announced this week. The initiative will facilitate the development of AI concepts and standards throughout state and local government.

    Texas now has a center for making artificial intelligence part of how government does business.

    In a press release, the Texas Department of Information Resources (DIR) revealed the state’s new Artificial Intelligence Center of Excellence (AI-CoE). AI-CoE’s purpose is to assist state and local agencies and public institutions of higher learning with exploring how AI can be used to enhance service delivery to citizens.

  • Sun
    Dec
    13
    2020
    US: COVID-19 Pushes Digital Services from Luxury to Necessity

    For many jurisdictions, moving citizen services online was a long-term, “nice-to-have” project, but the pandemic forced new ways to bring city hall to the people, rather than the people to city hall.

    So much of American life was pushed out of physical spaces and onto the Internet this year, including the vast majority of local government services. Following the outbreak of COVID-19 and resultant social distancing guidelines, seemingly overnight it became dangerous to wait in line at city hall, or to interact with a public servant in close proximity across the space of a traditional counter.

  • Sat
    Dec
    12
    2020
    PK: Murad Saeed launches E-Bidding System to ensure transperancy in bidding process

    Federal Minister for Communications and Postal Services Murad Saeed launched E-Bidding system in National Highway Authority today that will pave the way to ensure transparency in process of award of contracts of NHA schemes. To this effect, a simple ceremony was held at NHA head office addressed by Federal Minister for Communications and Postal Services Mr. Murad Saeed, Secretary Communications Mr. Zafar Hasan and Chairman NHA Capt ® Sikander Qayyum. Senior officers of Ministry of Communications and National Highway Authority were also present.

  • Sat
    Dec
    12
    2020
    ZW: Muswere urges Zimpost to adopt e-post concept

    Zimpost has been advised to adopt the e-post concept in order to dominate its daily delivery of products and services in Zimbabwe.

    Addressing stakeholders at a Zimpost strategic planning workshop, Information Communication Technology, Postal and Courier Services Minister, Dr Jenfan Muswere, said Zimpost was a sleeping giant, which should awaken and play an integral part in facilitating ICT programmes in line with the country’s economic reform programmes such as the National Development Strategy 1 (NDS1) to attain Vision 2030.

  • Sat
    Dec
    12
    2020
    City of Parramatta honoured as Australia’s ‘leading Smart City’

    The City of Parramatta has been recognised as Australia’s leading Smart City for 2020 following the rollout of a host of innovative projects and technological solutions during the COVID-19 pandemic.

    Council took out the coveted ‘Leadership City’ category at the third annual Smart Cities Awards, presented by the Smart Cities Council Australia New Zealand.

  • Fri
    Dec
    11
    2020
    US: Georgia: Peachtree Corners reveals solar roadway system

    It will produce more than 1,300 kilowatt-hours of electricity annually for a Level 2 EV charger at city hall at no cost to motorists and may power other parts of the city in the future.

    Georgia smart city Peachtree Corners has unveiled a new solar roadway system that will produce energy for a solar-powered electric vehicle (EV) charging station at city hall.

  • Fri
    Dec
    11
    2020
    China's 'AI city' to be entirely run by smart technology which will know the personal habits of residents and visitors

    • A new development in south-west China's Chongqing aims to put AI in charge
    • The project, Cloud Valley, will install sensors and devices to collect people's data
    • It will offer services by anticipating their needs and monitoring their habits
    • More than 500 AI-run, campus-style 'smart cities' are being built across China

    A new development in China is set to be entirely run by artificial intelligence technology which would serve residents and visitors with information it has gathered of them.

  • Fri
    Dec
    11
    2020
    NG: Stakeholders’ Collaboration Key to Attaining Digital Economy, Pantami Insists

    The Minister of Communications and Digital Economy, Dr. Isa Ibrahim Pantami has stressed the need for partnerships and collaboration among industry stakeholders, in order to achieve Nigeria’s digital economy dream faster than imagined.

    Pantami gave the advise during this year’s National Information Technology Merit Awards (NITMA), organised by the Nigeria Computer Society (NCS), the umbrella body of all Information Technology professionals and interest groups, which held recently in Lagos.

  • Fri
    Dec
    11
    2020
    Digital Bangladesh Day: Expectancy and implementation

    Bangladesh is a developing country and the concept of digital Bangladesh is a dream for us. Digital Bangladesh Day will be celebrated on 12th December and extensive preparations are being made for this.

    In order to survive in this age of globalization, we must focus on information technology. It is almost impossible to keep pace with the current world without the development of information technology. Bangladesh is a developing country and the concept of digital Bangladesh is a dream for us.

  • Thu
    Dec
    10
    2020
    IN: Kerala: Kochi: LDF promises e-governance in six months

    Manifesto for Kochi Corporation released

    The Left Democratic Front (LDF) released its manifesto for the Kochi Corporation election on Wednesday promising the implementation of the e-governance project within six months of assuming power.

    A solid waste treatment plant at Brahmapuram, permanent solutions to waterlogging issues and green city initiative figure among the promises in the manifesto released by critic M.K. Sanoo here. P. Rajeev, former MP, who spoke on the occasion termed the 10 years of the United Democratic Front rule in the civic body as a failure.

  • Thu
    Dec
    10
    2020
    NG: No government can actualize its vision without innovative public service – Sanwo-Olu

    Lagos State Governor, Babajide Sanwo-Olu on Thursday said no government can succeed in actualizing its vision and plan for the people without an effective, efficient and innovative public service.

    He said the public service was charged with the responsibility of implementing government policies and programmes, thus critical in actualizing government’s vision.

  • Thu
    Dec
    10
    2020
    Karaismailoğlu: 'We Will Be Much Stronger in Space With TÜRKSAT 5A and 5B Satellites'

    Adil Karaismailoğlu, the Minister of Transport and Infrastructure, visited TÜRKSAT. Karaismailoğlu, who made important statements to journalists here, said, "With the activation of TURKSAT 5B and TÜRKSAT 6A, we will be much stronger in space with our 6 communication satellites. Karaismailoğlu said that the installation of ground stations for the new frequency bands that will be served to TURKSAT 5A and 5B has reached the final stage.

    "118 countries in the world and a population of 3 billion are in our coverage area today"

    Karaismailoğlu Minister, today revealed that both nonfinancial and what they were able to work as well as tomorrow's is an institution of great strategic value for Turkey, he said. Karaismailoğlu, "as Turkey, 3A, 4A, 4B our communications satellites, in the world today, 118 countries and a population of 3 billion of our coverage," he said.

  • Thu
    Dec
    10
    2020
    ZW: ICT Minister urges ZIMPOST to fully adopt digital strategies

    The Minister of Information Communication Technology and Courier Services Jenfan Muswere has urged the country’s postal and communication service provider, ZIMPOST, to adopt electronic ways of service provision to enhance business.

    Muswere made the remarks during a Zimpost Strategic Planning Workshop on Wednesday.

    “My Ministry wants Zimpost to adopt the e-Post concept in totality and have it dominate its day to day delivery of products and services in Zimbabwe.”

  • Wed
    Dec
    09
    2020
    AE: How Dubai is building the district of the future

    The 4.38 sqkm site will show the world how to build smart and sustainable cities

    With 70 per cent of the global population expected to move to cities by 2050, world’s economies are looking to technology to reduce resource consumption, increase efficiencies and build sustainable urban and rural developments. Quite naturally smart city development is a rapidly growing market.

  • Wed
    Dec
    09
    2020
    NG: Digitise governance for transparency, cost reduction – minister

    The Minister of Communications and Digital Economy, Dr Isa Ibrahim Pantami, on Tuesday called on government at all levels to digitise governance processes to reduce cost, enhance efficiency and entrench transparency.

    The minister made the call at the end of a four-day 8th Regular Meeting of the National Council on Communications and Digital Economy (NCCDE) held in collaboration with Imo Government in Owerri.

  • Wed
    Dec
    09
    2020
    PK: PMRU collects data base of problem in citizens’ issues in Khyber Pakhtunkhwa

    Since 2018 the Khyber Pakhtunkhwa Performance, Management and Reforms Unit (PMRU) has been able to accumulate a vast and organised data base of the most recurring and acute problem in issues faced by the citizens in Khyber Pakhtunkhwa through the portal and other E-governance initiatives.

    The KP Citizen Portal App currently connects more than 1700 offices in Khyber Pakhtunkhwa. Since last 19 months, more than 23,7000 complaints have been lodged through this App predominantly against four departments including Local Government/Municipal Services, Education, Health, Law & Order/Police. PMRU also maintains a complete log of the process/actions taken by various offices on each complaint/task assigned to the departments in district administration.

  • Wed
    Dec
    09
    2020
    VN: Bac Giang province gears towards digital government

    Bac Giang province will continue carrying out the e-government building programme in a comprehensive, timely and effective manner with a view to set up a digital government in the near future, according to Director of the provincial Department of Information and Communications Tran Minh Chieu.

    The localities has implemented the Government’s e-Government building policies, as well as designed and carried out programmes and plans on smart urban area development, while ensuring information safety for e-Government building work.


=========================================================================
IfG.CC:
eGovernment-Infobrief Februar 2014
eGovernment Infoletter February 2014
=========================================================================

   
IfG.CC - German eGovernment Architects

2001 - 2014:
eGovernment-Forschung
aus Deutschland
IfG.CC
The Institute for
eGovernment
2001 - 2014:
eGovernment Research
from Germany

eGovernment ist mehr als nur IT
in der Öffentlichen Verwaltung
  eGovernment is more than just IT
in the Public Administration
   


Liebe Leserinnen und liebe Leser,

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Wir wünschen Ihnen eine spannende und informative Lektüre. Wir danken allen RedakteurInnen, die einen Beitrag zum Infobrief geleistet haben.

Das IfG.CC-Team
Dear Reader,

we are pleased to present you the newest edition of the IfG.CC’s eGovernment Infoletter. Every month, the eGovernment Infoletter summarizes the most important information published on our website and gives you an overview of current developments and events related to eGovernment.

You also can read the eGovernment Infoletter on our website using the following link:
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We wish you a pleasant and informative read! We thank all of the authors and editors who contributed to this edition of the eGovernment Infoletter.

The IfG.CC Team


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Inhalt
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1. Nachrichten aus dem Institut IfG.CC / News from the IfG.CC
1.1 Ausgewählte Aktivitäten & Projekte / Selected activities & projects
A.1 Potsdam, Brandenburg, Deutschland, 23.01.: Forschungsprojekt "Zukunft der Verwaltung – Stein-Hardenberg 2.0"; Arbeitspapier „Die Vereinbarkeit von vernetztem E-Government mit staatsorganisatorischen (Kern-)Prinzipien“; Expertenworkshop
A.2 Potsdam, Deutschland: F+E-Projekt "PROKETTA – Erhebung von Prozessketten zwischen Wirtschaft und Verwaltung" – Beginn der Prozessoptimierung

1.2 Aktuelle Publikationen des IfG.CC / Recent IfG.CC publications
P.1 „Stein-Hardenberg 2.0“ – Beitrag in der Juni-Ausgabe des Behördenspiegel: Zukunft der Verwaltung  - Das Forschungsprojekt "Stein-Hardenberg 2.0"
P.2 „Stein-Hardenberg 2.0“ – Artikel in der eGov Präsenz 02/2013: Reduktion von Verwaltungslasten für Eltern eines Kindes mit Behinderung

1.3 Vom IfG.CC empfohlene Publikationen / Publications recommended by the IfG.CC
R.1 Peters, Guy/Pierre, Jon: The SAGE Handbook of Public Administration. -2nd Edition. - SAGE Publications Ltd., 2012. - 816 pages.

1.4 Veranstaltungen & Vorträge des IfG.CC / IfG.CC events and lectures
V.1 Big Island, Hawaii, 06.-09.01.: 47th HICSS (Hawaii International Conference on Systems Sciences)
V.2 Berlin, Deutschland: 23.01.: Vortrag zum Thema „Sicherheit und Rettung in Natur- und Erholungsräumen“

1.5 Vom IfG.CC unterstützte Konferenzen & Vorträge / Conferences & events supported by the IfG.CC
K.1 Announcement: Ottawa, Canada, 09.-11.04.:  IRSPM 2014 conference

1.6 Workshops des IfG.CC / IfG.CC workshops
W.1 IfG.CC, Potsdam, Brandenburg, 27.02.: Prozesspriorisierungs-Workshop
W.2 IfG.CC, Potsdam, Brandenburg, 20.02.: Prozessmodellierungs-Workshop
W.3 IfG.CC, Potsdam, Brandenburg, 13.03.: Mobile-Services-Workshop
W.4 IfG.CC, Potsdam, Brandenburg, 13.02.: Shared-Services-Workshop

1.7 Jobs beim IfG.CC / Jobs at the IfG.CC
J.1 Das IfG.CC bietet attraktive Arbeitsfelder für Studenten und Absolventen / The IfG.CC offers attractive opportunities for students and graduates
J.2 Das IfG.CC sucht weitere Mitarbeiter/-innen für den Geschäftsbereich "Prozessmanagement"
J.3 Schülerbetriebspraktikum beim IfG.CC

1.8 In eigener Sache / On our owns account
E.1 Das IfG.CC öffnet sein Projekt zur Entwicklung eines Prozessketten-Registers für staatliche Informations- und Meldepflichten für weitere Kooperationspartner

2. Schwerpunktthema des Monats / Key Issue of the Month:
E-Services in verschiedenen Ländern/eServices in different countries

2.1 India: Government Of India Launches eBiz Platform With Integrated Payment Gateway
2.2 Great Britain: UK to be most digital government in G8 by 2015
2.3 China: Hong Kong introduces one-stop payment platform
2.4 Qatar: E-service at malls
2.5 Bangladesh: Govt to formulate e-service regulations
2.6 United Arab Emirates: Abu Dhabi: MoI Launches 169 E-Services and 30 Smartphone Services
2.7 Qatar: Environment Ministry begins e-services

3. eGovernment in Deutschland / eGovernment in Germany
3.1 Startschuss für Projekt "Modellkommune E-Government"

4. eGovernment in Europa / eGovernment in Europe
4.1 Great Britain: Privacy group reveals more than one million pupils are fingerprinted
4.2 Great Britain: Telehealth won't improve care, say GPs
4.3 Great Britain: South Hams District and West Devon Borough Councils tender for £6m shared services project
4.4 Great Britain: East Midlands: County council plan for new IT system
4.5 EU Parliament supports eHealth Action Plan

5. eGovernment weltweit / World wide eGovernment
5.1 India: The Prime Minister’s Fingerprints: Aadhaar and the garrotting of civil liberties
5.2 United States: Humana begins remote monitoring, telehealth pilot
5.3 Ghana: DCE calls for integration of ICT in educational drive
5.4 United Arab Emirates: Al Midfa: Keen to boost E-Governance in Sharjah's tourism sector
5.5 Bangladesh: One lakh Wi-Fi hotspots for rural areas
5.6 Bahrain: Salman pushes for adoption of e-complaints system

6. Ausgewählte Veranstaltungen des laufenden Monats / Selected events in the current month
6.1 05.-06.02., New Delhi, India: APA 2014 International Conference On Digital Preservation And Development Of Trusted Digital Repositories, February 5-6, 2014
6.2 20.-21.02., Barcelona, Spain: International Conference on Information and Computer  Applications (ICICA 2014)
6.3 19.-21.02., Washington, USA: Biometrics for Government and National Security 2014

Weitere Veranstaltungstermine / More event dates

7. Ihre Beiträge in unserem eGovernment-Infobrief / Your articles in our eGovernment Infoletter

8. Ihre Werbung auf unserer Website oder im eGovernment-Infobrief / Paid announcements on our Website or in our eGovernment Infoletter

9. Impressum / Imprint

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1. Nachrichten aus dem Institut IfG.CC / News from the IfG.CC
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1.1 Ausgewählte Aktivitäten & Projekte / Selected activities & projects
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A.1 Potsdam, Brandenburg, Deutschland, 23.01.: Forschungsprojekt "Zukunft der Verwaltung – Stein-Hardenberg 2.0"; Arbeitspapier „Die Vereinbarkeit von vernetztem E-Government mit staatsorganisatorischen (Kern-)Prinzipien“; Expertenworkshop

Am 23.01. wurden in einem Expertenworkshop im Ministerium des Innern des Landes Brandenburg die Ergebnisse des Stein-Hardenberg-2.0-Arbeitspapiers „Die Vereinbarkeit von vernetztem E-Government mit staatsorganisatorischen (Kern-)Prinzipien“ vorgestellt und diskutiert. Am Workshop haben Vertreter der Verwaltungspraxis aus Hamburg, Berlin und dem Land Brandenburg sowie Wissenschaftler aus den Bereichen Public Management und E-Government teilgenommen.

Ein wesentliches Ziel des Forschungsprojektes Stein-Hardenberg 2.0 besteht darin, E-Government als zentralen Ansatz verwaltungspolitischer Innovation zu entwickeln. Dafür sind nicht nur die technischen Anteile von E-Government zu betrachten, sondern auch Zusammenhänge, die sich im Rahmen der Staatsorganisation ergeben. Im Kern geht es in dem Arbeitspapier um die Vereinbarkeit von E-Government mit den Grundprinzipien der Staatsorganisation, welche staatliches Handeln und insbesondere die deutsche Mehrebenenverwaltung maßgeblich prägen. Dazu zählen Föderalismus, Selbstverwaltung und Ressorthoheit. Eng mit diesen Prinzipien verknüpft ist eine tradierte, in der „Papierwelt“ gewachsene Vorstellung über die Art der Aufgabenwahrnehmung. Mit IT und vernetztem E-Government ergeben sich jedoch neue Gestaltungspotenziale, insbesondere durch mehr Arbeitsteilung zwischen Organisationen, die eine andere Art der Aufgabenwahrnehmung nach sich ziehen.

Die Frage nach der Vereinbarkeit verdeutlicht, dass es nicht um die Abschaffung dieser verfassungsrechtlich festgeschriebenen Prinzipien geht, sondern um ihre Weiterentwicklung und Neuinterpretation angesichts neuer Möglichkeiten der Arbeitsteilung mit E-Government. Denn die „herkömmliche“ Interpretation der Prinzipien ist nicht für ewig festgeschrieben. Die Vereinbarkeit kann jedoch nicht pauschal geprüft werden, sondern erfordert eine tiefergehende Analyse unterschiedlicher Vernetzungstypen (u.a. Aufteilung in Front- und Back- Office, Shared Services, vorgefertigte Prozessbausteine; siehe Infobriefbeitrag zum Arbeitspapier „Vernetzte Verwaltung mit E-Government“ im Juni 2013), die in dem Arbeitspapier geleistet wurde. Zentral war die Frage, ob E-Government so gestaltet werden kann, dass es die Prinzipien nicht verletzt oder sie unter Umständen sogar besser erfüllt als die derzeitige Verwaltungsorganisation.

Die Analyse machte deutlich, dass es eine Frage der Gestaltung ist, inwiefern die Prinzipien durch Vernetzung tangiert sind. Dabei hängt es beispielsweise davon ab, ob die Nutzung bestimmter Infrastrukturen bzw. konkrete Formen der Leistungserstellung verpflichtend vorgegeben werden, welche Ebene der Verwaltung diese Verpflichtung ausspricht, welche Art von Teilprozessen konkret verlagert werden (in Hinblick auf Entscheidungsgehalt und Ortsbezug) und inwiefern Verantwortung mittels vorhandener Koordinations- und Steuerungsmechanismen gesichert werden kann. Ein zentrales Ergebnis der Untersuchung ist: Durch eine bewusst an verfassungsmäßigen Werten orientierte Gestaltung neuer vernetzter Arbeitsformen kann die mit dem Rechtsstaats- und Demokratieprinzip verbundene Legitimationsnotwendigkeit besser als bisher gedacht in Balance mit Effektivität- und Effizienzanforderungen gehalten werden.

Projekthintergrund:

Ziel des Forschungsprojektes "Zukunft der Verwaltung/Stein-Hardenberg 2.0“ ist es, vor dem Hintergrund der informationstechnischen Möglichkeiten zukunftsorientierte Verwaltungsmodelle zu entwickeln. Kernfragen im Forschungsprojekt sind, welche Organisationsformen für die öffentliche Leistungserbringung noch angemessen und was die neuen Bauprinzipien der Verwaltung mit E-Government sind. Das IfG.CC wurde mit dem Projekt vom Innenministerium des Landes Brandenburg beauftragt, das wiederum als Konsortialführer für folgende weitere Auftraggeber handelt: das Bundesministerium des Innern, die Senatsverwaltung für Inneres und Sport des Landes Berlin, die Freie und Hansestadt Hamburg – vertreten durch die Finanzbehörde, die AöR Dataport der Länder Schleswig-Holstein, Mecklenburg-Vorpommern und der Freien und Hansestadt Hamburg.

Für Fragen zum Projekt steht Ihnen Stefanie Köhl (This email address is being protected from spambots. You need JavaScript enabled to view it.), wissenschaftliche Mitarbeiterin am IfG.CC, gern zur Verfügung.

Weitere Informationen | Further Information:
http://www.sh20.ifg.cc/
http://www.mi.brandenburg.de/sixcms/detail.php/bb1.c.273313.de



A.2 Potsdam, Deutschland: F+E-Projekt "PROKETTA – Erhebung von Prozessketten zwischen Wirtschaft und Verwaltung" – Beginn der Prozessoptimierung

Im Projekt PROKETTA wird seit Anfang Januar an einem weiteren wichtigen Meilenstein gearbeitet – der Optimierung der erhobenen Prozessketten zu verschiedenen Informations- und Meldepflichten (IMP). Ziel ist es, jeweils ein standardisiertes Modell einer Prozesskette zu den IMP zu entwickeln, das von Behörden und/oder Unternehmen genutzt werden kann, um die eigenen Prozesse unter E-Government-Perspektive zu verbessern. Dabei steht die Ablauforganisation im Fokus der Optimierung. Ob und in welchem Ausmaß die Aufbauorganisation optimiert werden kann und soll, bedarf einer Entscheidung der Akteure in den Behörden und Unternehmen.

Wichtigste Grundlage für die Prozessoptimierung bilden die Ist-Prozesse, welche in den vergangenen Monaten in Interviews und Workshops von Mitarbeitern des IfG.CC zusammen mit Beschäftigten der öffentlichen Verwaltung und von Unternehmen erhoben und analysiert wurden. Die Ergebnisse der Ist-Analyse werden mit Informationen aus Spezial- und Verwaltungsverfahrensgesetzen zusammengeführt. Gleichzeitig wird geprüft, welche E-Government-Potenziale es gibt, die Prozessketten zu optimieren. Dazu werden auch Good-Practice-Beispiele aus den befragten Behörden und Unternehmen selbst oder aus anderen Verwaltungsbereichen in Deutschland oder anderen Staaten weltweit herangezogen.

Bei der Optimierung von Prozessketten geht es nicht vordergründig darum, Verfahrensschritte 1:1 in eine Software zu übertragen. Im Fokus steht die Betrachtung der Arbeitsorganisation, d.h. die Ausführung von Prozessen/Prozessschritten auf der Arbeitsebene. So können z.B. Prozessteile, die bisher von mehreren Mitarbeitern in mehreren Organisationseinheiten (Back Office) verteilt ausgeführt werden, durch einen Mitarbeiter in einem Front Office (z.B. Fallmanager) erbracht werden. Das hat den Vorteil, dass die Kunden (Unternehmer und Bürger) nur einen Ansprechpartner haben, der das komplette (Antrags-)Verfahren für sie organisiert und koordiniert. Optimierungsmöglichkeiten ergeben sich auch durch ein Vorgangsbearbeitungssystem: Aktivitäten, die bisher durch verschiedene Mitarbeiter nacheinander bearbeitet wurden, können gleichzeitig bearbeitet werden, auch dann, wenn die Sachbearbeiter in verschiedenen Fachbereichen/Behörden arbeiten. Dadurch ist es möglich, Durchlauf- und Wartezeiten, z.B. bei Genehmigungsverfahren, zu reduzieren. Weitere Möglichkeiten sind, Prozessteile zu standardisieren, ggf. zu automatisieren, Medienbrüche durch die Nutzung von digitalen Dokumenten und die entsprechenden Managementsysteme zu reduzieren. Während der Prozesserhebung wurde deutlich, dass Arbeitsabläufe auch dadurch unterstützt und ggf. beschleunigt werden können, dass die Beteiligten rechtzeitig auf die jeweils relevanten Informationen zugreifen können. Das betrifft die Phase der Antragstellung (welche Unterlagen müssen in welcher Form bei wem eingereicht werden) sowie die Antragsbearbeitung in den Behörden selbst. Auf Wissen und Expertise genau dann zugreifen zu können, wenn es gebraucht wird, ist besonders bei wissensintensiven Prozessen relevant.

Das dreijährige F+E-Projekt PROKETTA (proketta.ifg.cc), gefördert vom Bundesministerium für Wirtschaft und Technologie, startete am 01.04.2012. Kooperationspartner sind u.a. Verwaltungen der kommunalen und Landesebene, kommunale Spitzenverbände, öffentliche IT-Dienstleister, Unternehmen und Kammern.

Wenn auch Sie Interesse an einer Beteiligung an dem F+E-Projekt haben oder weitere Informationen wünschen, wenden Sie sich bitte an Friederike Thessel (This email address is being protected from spambots. You need JavaScript enabled to view it.), wissenschaftliche Mitarbeiterin am IfG.CC.

Weitere Informationen | Further Information:
http://proketta.ifg.cc/

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1.2 Aktuelle Publikationen des IfG.CC / Recent IfG.CC publication
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P.1 „Stein-Hardenberg 2.0“ – Beitrag in der Juni-Ausgabe des Behördenspiegel: Zukunft der Verwaltung  - Das Forschungsprojekt "Stein-Hardenberg 2.0"

Ein aktueller Beitrag aus dem Projekt „Stein-Hardenberg 2.0“ ist in der Juni-Ausgabe des Behördenspiegel erschienen. In dem Artikel werden ausgewählte Erkenntnisse,  die innerhalb des Forschungsverlaufs gewonnen wurden, dargestellt.

Obwohl das Projekt noch nicht abgeschlossen ist, können erste Ergebnisse und konkretisierende Thesen formuliert werden:
  • „Staatlichkeit verändert sich durch IT bereits heute mehr als gedacht, manchmal auch unbemerkt, weil die Wirkungen der gegenwärtigen Praxis von Informationstechnik-Einführung nicht immer offensichtlich sind.
  • „Gestaltung kann gelingen, wenn zwischen Bewirkung, Produktion und Infrastruktur unterschieden wird und alle drei Bereiche eng aufeinander bezogen werden.“
  • „Die Potenziale von vernetztem eGovernment können föderalismusfreundlich genutzt werden; eine Veränderung oder gar Abschaffung von Zuständigkeiten ist nicht erforderlich.“
Eine der zentralen Fragen des weiteren Forschungsverlauf wird sein, wie sich staats- und verwaltungsorganisatorische Grundprinzipien wie Föderalismus, Ressortprinzip und (kommunale) Selbstverwaltung vor dem Hintergrund von IT und eGovernment weiterentwickeln (können). Beispielsweise kann in Bezug auf kommunale Selbstverwaltung gefragt werden, wie viel die Kommunen noch selbst “produzieren” müssen, um sich als Selbstverwaltung zu verstehen?

Das Projekt hat nicht nur wissenschaftlichen Nutzen, sondern auch unmittelbare praktische Bedeutung, weil es Themen berührt, die heute schon in der Praxis relevant sind. In nahezu jedem anspruchsvollen eGovernment-Vorhaben stellen sich Fragen von Zuständigkeiten, Verantwortung, Steuerung und Umsetzbarkeit. Hierauf werden im Forschungsprojekt Antworten gegeben.

Weitere Informationen | Further Information:
http://www.sh20.ifg.cc/
http://www.mi.brandenburg.de/cms/detail.php/bb1.c.334355.de



P.2 „Stein-Hardenberg 2.0“ – Artikel in der eGov Präsenz 02/2013: Reduktion von Verwaltungslasten für Eltern eines Kindes mit Behinderung

In der aktuellen Ausgabe (02/2013) der praxisnahen Fachzeitschrift „eGov Präsenz“ wurden ausgewählte Ergebnisse des Forschungsprojektes „Stein-Hardenberg 2.0“ veröffentlicht.

In dem Artikel wird die Problemlage von Eltern eines Kindes mit Behinderung beim Zugang zu öffentlichen Leistungen skizziert. Diese Zielgruppe ist in hohem Maße mit Bürokratieaufwand belastet, da sie wiederholt und dauerhaft mit verschiedenen Verwaltungen in Kontakt treten (müssen). Ursachen der hohen Verwaltungslasten sind unter anderem ein komplexes Leistungs- und Trägerspektrum sowie unklare Zuständigkeiten. In dem Artikel wird beispielhaft aufgezeigt, wie vernetztes eGovernment dazu beitragen kann, den Interaktionsaufwand mit der Verwaltung zu reduzieren. Die entwickelten Gestaltungsansätze orientieren sich dabei konsequent an den spezifischen Bedarfen der Zielgruppe. Dabei wurde besonderen Wert auf eine Bündelung des Zugangs zu Informationen und Leistungen sowie eine Reduktion der Häufigkeit der Interaktion mit Behörden/Trägern gelegt. In Fokusgruppenworkshops wurden die Gestaltungsansätze von Adressaten sowie Vertretern der öffentlichen Verwaltung kritisch diskutiert und evaluiert.

Weitere Informationen | Further Information:
http://www.wirtschaft.bfh.ch/de/forschung/publikationen/egov_praesenz.html
http://www.sh20.ifg.cc/
http://www.mi.brandenburg.de/sixcms/detail.php/bb1.c.273313.de

Ziel des Forschungsprojektes „Stein-Hardenberg 2.0“ ist es, vor dem Hintergrund der informationstechnischen Möglichkeiten, zukunftsorientierte Verwaltungsmodelle zu entwickeln. Das Forschungsprojekt dauert noch bis zum 31.12.2013.

Für Fragen zum Projekt steht Ihnen Stefanie Köhl (This email address is being protected from spambots. You need JavaScript enabled to view it.), wissenschaftliche Mitarbeiterin am IfG.CC, gern zur Verfügung.

Weitere Informationen | Further Information:
http://www.sh20.ifg.cc/

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Vom IfG.CC empfohlene Publikationen / Publications recommended by the IfG.CC
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R.1 Peters, Guy/Pierre, Jon: The SAGE Handbook of Public Administration. -2nd Edition. - SAGE Publications Ltd., 2012. - 816 pages.

The original Handbook of Public Administration was a landmark publication, the first to provide a comprehensive and authoritative survey of the discipline. The new edition of this seminal international handbook continues to provide a complete review and guide to past and present knowledge in this essential field of inquiry.

Assembling an outstanding team of scholars from around the world, the second edition explores the current state-of-the-art in academic thinking and the current structures and processes for the administration of public policy.

The second edition has been fully revised and updated, with new chapters that reflect emerging issues and changes within the public sector:
  • Identifying the Antecedents in Public Performance
  • Bureaucratic Politics
  • Strategy Structure and Policy Dynamics
  • Comparative Administrative Reform
  • Administrative Ethics
  • Accountability through Market and Social Instruments
  • Federalism and intergovernmental coordination.
A dominant theme throughout the handbook is a critical reflection on the utility of scholarly theory and the extent to which government practices inform the development of this theory. To this end it serves as an essential guide for both the practice of public administration today and ist on-going development as an academic discipline.

The SAGE Handbook of Public Administration remains indispensable to the teaching, study and practice of public administration for students, academics and professionals everywhere.

Readership: Advanced undergraduates, graduates, academics, practitioners and library collections across public policy and public administration, public management, government and political science

Weitere Informationen:
http://www.uk.sagepub.com/refbooks/Book236069

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1.4 Veranstaltungen/Vorträge des IfG.CC / IfG.CC events and lectures
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V.1 Big Island, Hawaii, 06.-09.01.: 47th HICSS (Hawaii International Conference on Systems Sciences)

Prof. Tino Schuppan, wissenschaftlicher Direktor des IfG.CC, hat auf der 47. HICSS (Hawaii International Conference on System Sciences) sein eingereichtes Paper mit dem Titel „E-Government at Work Level: Skilling or De-skilling? “ im Minitrack „E-Government Education, Training and Professionalization“ präsentiert.

In dem Beitrag wird anhand von zwei Fallstudien untersucht, wie sich vor dem Hintergrund der IT-Nutzung die Kompetenzen auf der Arbeitsebene verändern bzw. verändern müssen. So zeigt sich, dass auch in einer IT-basierten Organisation (wie z.B. Shared Service Center, Service Center für die Einheitliche Behördenrufnummer „115“) weiterhin viele Tätigkeiten manuell ausgeführt werden. Ein Ergebnis ist, dass weder ein Skilling (Aufwerten von Kompetenzen) noch ein De-skilling (Abwerten von Kompetenzen) stattfindet, sondern eher von einem Re-skilling auszugehen ist. Das bedeutet, dass die Anforderungen an die Mitarbeiter gleichzeitig steigen und abnehmen. Deutlich wurde auch, dass ein „Mehr“ an fachlichem Wissen und IT-Fähigkeiten bei Weitem nicht mehr ausreichend sind, um den neuen Kompetenzanforderungen gerecht zu werden. Hervorzuheben ist, dass zunehmend soziale Kompetenzen wichtiger werden, da das Arbeiten in sozio-technischen Netzwerken zunimmt. Denn die IT unterstützt nur die Zusammenarbeit an den Schnittstellen zu einer anderen Organisation.

Des Weiteren hat Prof. Schuppan den Minitrack „Digital Government Mirrors and Anticipates Many Developments, which Later Become Major Trends“ gemeinsam mit Theresa A. Pardo (University at Albany/SUNY) und Samuel Fosso Wamba (University of Wollongong, Australia) geleitet. In den Vorträgen wurden neue Themen und Trends der E-Government-Forschung präsentiert.

Die Hawaii International Conference on System Sciences (HICSS) ist eine jährliche Konferenz für Wirtschaftsinformatik und Informationstechnologie für Akademiker und Fachleute. HICSS gilt als eine der weltweit renommiertesten internationalen Konferenzen für IS/IT. Das grundlegende Ziel dieser Konferenz ist es, ein Forum für den Austausch von Ideen, Forschungsergebnissen, Entwicklung und Anwendungen bereitzustellen. HICSS vereint hochqualifizierte interdisziplinäre Profis in einer interaktiven Umgebung.



V.2 Berlin, Deutschland: 23.01.: Vortrag zum Thema „Sicherheit und Rettung in Natur- und Erholungsräumen“

Dr. Manfred J. Suhr, Vorstand und Geschäftsführer des IfG.CC, hat bei der Begleitveranstaltung „Unfall-Rettung im Ländlichen Raum - neue Chance durch die neuen Medien?“ zur Grünen Woche 2014 einen Vortrag zur Optimierung von Rettungs-Prozessketten im ländlichen Raum gehalten. Die Begleitveranstaltung wurde im Rahmen des 7. Zukunftsforums „Ländliche Entwicklung“ vom Kuratorium für Waldarbeit und Forsttechnik e.V. (KWF) organisiert.

Der Vortrag beschäftigte sich mit der Frage, wie die Versorgung von Unfall- und Notfallpatienten in ländlichen Regionen sichergestellt werden kann. Dabei spielen Rettungs-Prozessketten eine besondere Rolle. Diese spezifischen Rettungsketten umfassen den Ablauf aller Hilfeleistungen, die notwendig sind, um verletzte Personen zu bergen und zu versorgen. Optimal verläuft eine Rettung, wenn die Arbeitsabläufe aller an der Rettung beteiligten Akteure ineinander greifen und das Unfallopfer so schnell wie möglich geborgen und klinisch versorgt werden kann. Diese Abläufe werden jedoch durch fehlende Standardisierungen, Abstimmungsprobleme und Kompetenzüberschneidungen zwischen den Akteuren behindert. Hinzu kommt, dass fehlende Ortsangaben, wie Straßen und Hausnummern, es Unfallopfern und/oder deren Begleitern erschweren, die genaue Position und Ortsbeschreibung der Unfallstelle an Rettungsdienste zu übermitteln. Auch wenn dann eine genaue Positionsbeschreibung der Notfallstelle vorliegt, ist das Auffinden der Notfallstelle im z.T. unwegsamen Gelände durch die alarmierten Rettungsdienste oft schwierig und zeitraubend. Hinzu kommt, dass der Zustand der Straßen oder Wege, die zur Notfallstelle führen, oft nicht bekannt sind. Kenntnisse darüber sind aber essentiell, um den Fahrern der Einsatzfahrzeuge den schnellsten Weg zur Notfallstelle bereitstellen und übermitteln zu können.

Diese Schwerpunkte – Auffinden der Unfallopfer und Optimierung der Rettungsketten – werden derzeit zu einem Projektvorschlag konsolidiert und weiterentwickelt. Ziel der Projektidee „SiReNE – Sicherheit und Rettung in Natur- und Erholungsräumen“ ist die Optimierung der gesamten Prozesskette der Notfallrettung. Auf dieser Grundlage soll ein koordiniertes und standardisiertes Katastrophen- und Rettungsmanagement bei Unfällen und Schadenslagen in Natur- und Erholungsräumen aufgebaut werden. Um dieses Ziel zu erreichen, ist es notwendig, die Rettungsprozesse bzw. -prozessketten bei verschiedenen Organisationen sektor- und akteursübergreifend zu modellieren (visualisieren), zu analysieren und zu standardisieren.

Wenn auch Sie Interesse an diesem Thema und an einer Beteiligung an einem möglichen Projektkonsortium haben, wenden Sie sich bitte an Friederike Thessel (This email address is being protected from spambots. You need JavaScript enabled to view it.), wissenschaftliche Mitarbeiterin am IfG.CC.

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1.5 Vom IfG.CC unterstützte Konferenzen & Veranstaltungen / Conferences & events supported by the IfG.CC
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K.1 Announcement: Ottawa, Canada, 09.-11.04.2014:  IRSPM 2014 conference

Panel Session: e-Government and its Role in Administrative Reform: Towards New Forms of Governance, Democracy, and Accountability?

In the last decades, governments around the world started to use Information and Communication Technologies (ICTs) to improve various forms and aspects of government and governance. For instance, e-Government solutions have been introduced as a critical enabler for administrative reform in order to achieve better governance, more transparency, better quality services, and greater citizen involvement in the decision-making process.

Various ambitious demands placed on the design and delivery of 21st century government not only raise questions around how governments manage and implement seemingly competing interests in ICT-enabled administrative reform initiatives, but also if, and if so how and to what extent, the administrative reform objectives have been achieved through e-Government. Moreover, high expectations around ICT-enabled 'transformational' changes within the public sector and in its external relationships also leads to the question to what extent new forms of governance, democracy and accountability are emerging from the application and use of e-Government, and what the implications are for public management.  

This panel intends to further explore these important issues around the role and actual outcomes of e-Government in administrative reform initiatives, and the implications for public management. It invites both theoretical and empirical papers that contribute to the existing body of knowledge around the role of ICTs in improving governance, accountability and democratic institutions in the public sector. Papers abstracts should include a short description of the topic, the research question(s) and method, and an indication of the research findings.

Weitere Informationen | Further Information:
http://www.irspm2014.com/index.php/irspm2014/IRSPM2014
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1.6 Workshops des IfG.CC / IfG.CC workshops
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Das IfG.CC veranstaltet regelmäßig Hands-on-Workshop in kleiner Runde für Beschäftigte der öffentlichen Verwaltung, die sich mit aktuellen Themen wie Prozessmanagement, Shared Services, Mobile Bürgerdienste, IT-Sicherheit, Design Thinking u.v.a.m. beschäftigen.

Die Workshop-Teilnehmer werden unter dem Motto „Themen (be)greifbar machen“ aktiv in die Informationsvermittlung eingebunden und erhalten so einen Einblick in die Vorgehensweisen, Methoden und Tools des IfG.CC bei der Bearbeitung von Projekten eingebunden. Der Erfahrungsaustausch und Diskussionen mit den Mitarbeitern des IFGCCs sowie der Teilnehmer untereinander runden die Veranstaltung ab.

Die Teilnahme ist nach einer vorherigen Anmeldung für Beschäftigte der öffentlichen Verwaltung bzw. öffentlicher Unternehmen kostenlos. Die Teilnehmerzahl ist begrenzt. Die nächsten Termine entnehmen Sie bitte den nachstehenden Ankündigungen.

Bitte melden Sie sich für die nachstehenden Workshops über die eMail-Adresse This email address is being protected from spambots. You need JavaScript enabled to view it. unter Angabe Ihres Namens, Ihrer Behörde sowie Ihrer Telefonnummer an. Wir freuen uns, auch Sie demnächst in Potsdam begrüßen zu dürfen.



W.1 IfG.CC, Potsdam, Brandenburg, 27.02.: Prozesspriorisierungs-Workshop

Der Prozesspriorisierungs-Workshop richtet sich an Teilnehmer, die sich mit Themen wie Kostensenkung, Standardisierung und Beschleunigung von Arbeitsabläufen, mehr Service und Transparenz sowie Sicherung von Produkt- und Leistungsqualität beschäftigen.

Anhand einer Prozesspriorisierung werden im Hinblick auf die Zielsetzung bzw. den Problemdruck der Kommune Prozesse ausgewählt, die vorrangig reorganisiert und optimiert werden sollten. Die Teilnehmer des Prozesspriorisierungs-Workshops werden unter dem Motto „Prozess-Potenzial-Screening“ aktiv in die strategische Prozesspriorisierung und -auswahl anhand von Beispielen aus der öffentlichen Verwaltung eingebunden. Ziel ist es, im Vorfeld von Optimierungs- und Reorganisationsvorhaben Prozesse nach ihrer strategischen Bedeutung sowie dem Dringlichkeitsgrad ihrer Optimierung zu priorisieren. So entsteht eine Auswahl an Prozessen, deren Optimierung für die jeweilige Behörde möglich ist und deren Umsetzung Erfolg verspricht.

Den Teilnehmern wird ein Einblick in die Vorgehensweise des IfG.CC bei der Prozesspriorisierung gegeben. Diese wurde in vielen Projekten bereits erfolgreich angewendet und weiterentwickelt. Die Vorgehensweise ist besonders gut geeignet, um Schritt für Schritt zusammen Prozesse in der öffentlichen Verwaltung hinsichtlich ihres Optimierungspotenzials zu bewerten und auszuwählen.

Vorschau auf die nächsten Workshop-Termine (jeweils donnerstags):  27.02. / 27.03. / 24.04. / 22.05.2014.

Weitere Informationen | Further Information:
http://www.ifg.cc/_pdf/forum/ifgcc_prozesspriorisierungsworkshop.pdf



W.2 IfG.CC, Potsdam, Brandenburg, 20.02.: Prozessmodellierungs-Workshop

Der Prozessmodellierungs-Workshop richtet sich an Teilnehmer, die Prozesse modellieren, Veränderungsprozesse moderieren oder das in der Zukunft vorhaben.

Die Teilnehmer des Prozessmodellierungs-Workshops werden unter dem Motto „Prozesse greifbar machen“ aktiv in die Identifizierung, Erhebung, Modellierung und Optimierung von Beispielprozessen (z.B. Baugenehmigung, Gewerbeanmeldung, Kfz-Zulassung) aus der öffentlichen Verwaltung eingebunden. Ziel ist es, den Teilnehmern einen Einblick in die Vorgehensweise des IfG.CC bei der Prozessmodellierung zu geben., die besonders gut geeignet ist, um intuitiv und Schritt für Schritt zusammen mit den Mitarbeitern Prozesse in der öffentlichen Verwaltung zu erheben und zu modellieren.

Vorschau auf die nächsten Workshop-Termine (jeweils donnerstags): 20.02. / 20.03. / 17.04. / 15.05.2014.

Weitere Informationen | Further Information:
http://www.ifg.cc/_pdf/forum/ifgcc_prozessmodellierungsworkshop.pdf



W.3 IfG.CC, Potsdam, Brandenburg, 13.03.: Mobile-Services-Workshop

Der Mobile-Services-Workshop richtet sich an Teilnehmer, die sich über Einsatzmöglichkeiten und Anwendungsperspektiven von mobilen Dienstleistungen informieren möchten.

Die Erbringung von Verwaltungsleistungen unabhängig von Verwaltungsstandorten ist vor allem in ländlichen Regionen und in Kommunen mit vielen Ortsteilen von Interesse. Verwaltungsmitarbeiter werden dazu mit einem Koffer ausgestattet und erbringen Leistungen an wechselnden Standorten außerhalb der Verwaltung, z.B. in Außenstellen von Kommunalverwaltungen, an Hochschulen oder in Senioreneinrichtungen.

Die Workshop-Teilnehmer erfahren, welche Kofferkomponenten erforderlich und welche Leistungen für einen mobilen Service geeignet sind und bekommen Hinweise für die Umsetzung (z.B. technische und organisatorische Anforderungen) und Bereitstellung von Leistungen über das mobile „Bürgerbüro“.

Vorschau auf die nächsten Workshop-Termine (jeweils donnerstags): 13.03. / 08.05. / 10.07.2014.

Weitere Informationen | Further Information:
http://www.ifg.cc/_pdf/forum/ifgcc_mobileservicesworkshop.pdf



W.4 IfG.CC, Potsdam, Brandenburg, 13.02.: Shared-Services-Workshop

Der Shared Services-Workshop beantwortet Fragen wie z.B.: Was sind die Unterschiede zwischen Shared Services und anderen Begriffen wie Querschnittsamt oder Outsourcing? Welche Bereiche können organisationsintern gebündelt werden? Welche praktischen Ansätze und Beispiele gibt es aktuell in der öffentlichen Verwaltung?  

Inzwischen gehört es zur Verwaltungspraxis, in kommunalen Netzwerken zusammenzuarbeiten. Heterogene Strukturen können zusammengeführt, Leistungen standardisiert und kostengünstiger angeboten werden. Auch die unterschiedlichen Ressourcen der Kooperationspartner können gemeinsam genutzt werden. Bisher fand interkommunale Zusammenarbeit überwiegend im Bereich der Daseinsvorsorge oder Wirtschaftsförderung statt. Neuerdings wird jedoch bei Unterstützungsprozessen in den Bereichen Personal, Finanzen und Beschaffung verwaltungsübergreifend zusammengearbeitet; Shared Service Center/Dienstleistungszentren werden aufgebaut.

Vorschau auf die nächsten Workshop-Termine (jeweils donnerstags): 13.02. / 10.04. / 12.06. / 14.08.2014.

Weitere Informationen | Further Information:
http://www.ifg.cc/_pdf/forum/ifgcc_sharedservicesworkshop_1.pdf

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1.7 Jobs beim IfG.CC / Jobs at the IfG.CC
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J.1 Das IfG.CC bietet attraktive Arbeitsfelder für Studenten und Absolventen / The IfG.CC offers attractive opportunities for students and graduates

Das Institute for eGovernment (IfG.CC) mit Sitz im Stadtzentrum der Brandenburger Landeshauptstadt Potsdam bietet interessante Arbeitsfelder für Studenten und Absolventen der Verwaltungs-, Politik- und Sozialwissenschaft, der Betriebswirtschaft und der (Wirtschafts-) Informatik in internationalen Projekten. Wir setzen uns mit Fragen der künftigen Anwendung von IKT in den Bereichen Government, Telemedizin, Katastrophenschutz, Bildung und Entwicklungspolitik auseinander. Auch Themen wie Schutz kritischer Infrastrukturen oder neue prozessorientierte Organisationsgestaltung gehören zu unseren Forschungsthemen.

Bitte senden Sie Ihre vollständigen Unterlagen per eMail an: This email address is being protected from spambots. You need JavaScript enabled to view it.

Weitere Informationen | Further Information:
http://www.research.ifg.cc/index.php?option=com_content&view=article&id=69&Itemid=78&lang=de



J.2 Das IfG.CC sucht weitere Mitarbeiter/-innen für den Geschäftsbereich "Prozessmanagement"

Für unseren Geschäftsbereich "Prozessmanagement"suchen wir weitere Mitarbeiter/-innen für die Analyse und Modellierung von Geschäftsprozessen und die Entwicklung von Desktop-, Online- und Mobile-Anwendungen.

Weitere Informationen | Further Information:
http://www.ifg.cc/_pdf/IFGCC_GPM_Stellenausschreibung.pdf



J.3 Schülerbetriebspraktikum beim IfG.CC

Interessierten und aufgeweckten Schülerinnen und Schülern bietet das IfG.CC die Möglichkeit, ein Schülerbetriebspraktikum zu absolvieren.

Interessierte schicken bitte Ihre vollständigen Bewerbungsunterlagen (Anschreiben, Lebenslauf, letztes Zeugnis) an Heidrun Müller (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Weitere Informationen | Further Information:
http://bildungsserver.berlin-brandenburg.de/schueler-betriebspraktika.html

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1.8 In eigener Sache / On ourowns account
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E.1 Das IfG.CC öffnet sein Projekt zur Entwicklung eines Prozessketten-Registers für staatliche Informations- und Meldepflichten für weitere Kooperationspartner

Immer mehr Kommunen, Landkreise und Landesverwaltungen melden sich, um als Kooperationspartner an dem am 01.04.2012 gestarteten Projekt zur Entwicklung eines Registers mit standardisierten Prozessketten für staatliche Informationspflichten teilzunehmen, das vom Bundesministerium für Wirtschaft und Technologie gefördert wird.

Kooperationspartner in diesem dreijährigen Projekt sind u.a. Verwaltungen der kommunalen und Landesebene, kommunale Spitzenverbände, öffentliche IT-Dienstleister, Unternehmen und Kammern. Zusätzlich zu den schon im Projekt engagierten Fachleuten ermöglicht das IfG.CC nach wie vor weiteren Kooperationspartnern die Teilnahme an diesem Projekt.

Als Ausgleich für den im Projekt investierten Aufwand erhalten die Teilnehmer eine Desktop-Version des IFGCC-Prozessnavigators mit Modellen und Detailinformationen zu den bei den Teilnehmern erhobenen Prozessketten.

Interessenten melden sich bitte per eMail über: This email address is being protected from spambots. You need JavaScript enabled to view it..

Weitere Informationen | Further Information:
http://www.ifg.cc/_pdf/IFGCC_Proketta_120401.pdf

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2. Schwerpunktthema des Monats/Key Issue of the Month:
E-Services in verschiedenen Ländern/eServices in different countries

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E-Services sind elektronische, unternehmens- oder bürgerbezogene Dienstleistungen in öffentlichen Verwaltungen, wie beispielsweise E-Payment, Adressverifikation, Bonitätsprüfung oder elektronische Datenübermittlung in Verbindung mit Online-Antragstellungen. Öffentliche Verwaltungen stehen vor der Herausforderung, kunden- und serviceorientierter zu handeln, gleichzeitig müssen sie Kosten senken. E-Service-Angebote sind eine Möglichkeit, beides miteinander zu verbinden. Bei einem geeigneten E-Service-Angebot können Anwendungen schnell an geänderte Bedürfnisse (z.B. neue Antragsformulare) angepasst werden. Die Betriebskosten können teils massiv gesenkt werden, weil z.B. die aufwändige Pflege der Daten vom Service-Anbieter erledigt wird.

In dieser Ausgabe des Infobriefs möchten wir Ihnen Beispiele für E-Services aus verschiedenen Ländern vorstellen.

Großbritannien und die Vereinigten Arabische Emirate befassen sich intensiv mit dem Thema „E-Services“. Teil der Digital Strategy Großbritanniens ist es, im Jahr 2015 die 25 wichtigsten öffentlichen Dienstleistungen online für Bürger und Unternehmen anzubieten und damit führend unter den G8-Ländern sein. Mit Online-Services will die Regierung jedoch nicht nur Einsparpotenziale generieren, sondern auch die Qualität der Dienstleistungen für die Nutzer verbessern. Mehrere Länder (u.a. Neuseeland) nutzen die Digital Strategy Großbritanniens als Vorlage für eigene Vorgehensweisen und Strategien. 

Das Innenministerium der Vereinigten Arabische Emirate stellt aktuell 169 E-Services und 30 Services speziell für Mobiltelefone für Nutzer bereit. Nach einer einmaligen Registrierung auf der Website (Single Sign-On) oder über Smartphone erhalten die Nutzer Zugang zu allen Dienstleistungen des Ministeriums. Zu den Services gehören bspw. „Kfz zulassen“, „Geldbußen bezahlen“, „Pass beantragen/verlängern“ oder „Einreiserlaubnis beantragen“. Bei der Bereitstellung dieser E-Services verfolgt das Innenministerium eine Multikanal-Strategie, d.h. die E-Services werden den Nutzern über mehrere Zugangskanäle angeboten, z.B. über interaktive Kioske in Einkaufszentren, über Mobiltelefone, über die Website oder über Sprachdialogsysteme (Interactive Voice Response).

In Indien startete das Ministerium für Handel und Industrie die eBiz-Plattform als Teil des eBiz-Projektes, welches im Nationalen E-Governance-Plan verankert ist. Auf der e-Biz-Plattform können sich Anleger und Unternehmen über Verfahren, Lizenzen, Genehmigungen und Zulassungen zu verschiedenen Unternehmenslagen (z.B. Gründung, Er-weiterung eines Unternehmens) informieren. Darüber hinaus können Unternehmen Formulare online ausfüllen, Bezahlvorgänge online erledigen sowie Zertifikate und Genehmigungen herunterladen.

Ein weiteres Anwendungsfeld für E-Services ist die Landwirtschaft. So können Farmbesitzer in Katar elektronisch Darlehensanträge beim Umweltministerium einreichen, Fragen zur Wasserversorgung stellen und Genehmigungen für den Import von Baumsetzlingen beantragen. Darüber hinaus stellt das Umweltministerium auch E-Services für Tierärzte, Importeure von Tieren/von Tierfutter und für Fischer bereit.

Um eine gleichbleibende Qualität zu gewährleisten und Standards zu schaffen, führt die Regierung Bangladeschs Regeln für E-Services ein. Sowohl öffentliche wie auch private Institutionen sollen sich bei der Bereitstellung von E-Services nach den Regeln und (Qualitäts-)Standards richten. Geplant ist es, über 250 E-Services in den nächsten Jahren bereitzustellen.

Mit dem Thema E-Services befasst sich auch der "eRegional Governance"-Ansatz, den das IfG.CC vor einigen Jahren entwickelte und seitdem kontinuierlich weiterentwickelt hat. Untersucht wird, welche E-Services unter welchen institutionellen Rahmenbedingungen und auf welche Weise miteinander kombiniert werden können, um die Lebensqualität und wirtschaftliche Entwicklung in Regionen/ländlichen Räumen positiv zu beeinflussen. Beispiele für solche E-Services sind telemedizinische Anwendungen, verteiltes Lernen über Videokonferenzsystemen (Telepräsenzlernen) oder auch Teleworking.



2.1 India: Government Of India Launches eBiz Platform With Integrated Payment Gateway

The Department of Industrial Policy and Promotion, under the Ministry of Commerce and Industry, has launched an eBiz platform along with two Department of Industrial Policy and Promotion (DIPP) services and an integrated payment gateway.

The eBiz project is part of the National eGovernance Plan of the Government of India. The project will provide an integrated electronic services to investors, industries and businesses in the areas of information on forms & procedures, licenses, permits, registrations, approvals, clearances, permissions, reporting, filing, payments and compliances throughout the life-cycle of an industry or business entity.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45933&Itemid=128



2.2 Great Britain: UK to be most digital government in G8 by 2015

UK’s Minister for the Cabinet Office, Francis Maude, has committed to making UK the “most digital government” in the G8 by 2015 with the government’s digital-by-default agenda moving public services online.

The government is also on track to save a cumulative GBP 1.2 billion (US$ 2 billion) by 2015, the Minister said. “Our digital-by-default agenda is part of our long-term economic plan to tackle the deficit we inherited. I’m pleased to announce today that we expect to save at least GBP 500 million (US$ 820 million) from IT spend this year, on top of the GBP 500 million (US$ 820 million) we saved from government’s IT spend last year and GBP 250 million (US$ 410 million) the year before,” he added.

Part of this plan is to digitise 25 major public services by 2015. On average, an online service is 20 times cheaper than a phone transaction, 30 times cheaper than by post and 50 times cheaper than face-to-face.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45874&Itemid=128



2.3 China: Hong Kong introduces one-stop payment platform

The Hong Kong Monetary Authority worked closely with 23 banks to jointly develop the first ever one-stop payment platform that allows citizens to receive, pay and schedule bill payments online.

The Electronic Bill Presentment and Payment (EBPP) platform is a consolidated platform for the straight-through processing of electronic bill presentments and payments. According to an official statement, users only need to log onto their internet banking account – to receive, view, manage and schedule payments for various e-bills issued by merchants.

Through this multi-currency platform, e-payments can be made in Hong Kong dollar, renminbi and US dollar. By connecting users to billing merchants in Mainland China and overseas countries, the service offers cross-border e-billing and e-payment services.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45823&Itemid=128



2.4 Qatar: E-service at malls

The Ministry of Economy and Commerce is installing electronic services machines at a number of shopping complexes across the country so consumers can key in complaints and comments.

A screen in the machine will display guidelines for consumers, understandably in English and Arabic, to make them aware of their rights. The machine might also display warnings, a list of banned items and possibly price lists of some items of daily use.

The ministry said the idea was to cut down on paperwork and establish direct communication with consumers, Qatar News Agency (QNA) reported.

The e-services machines would replace complaint boxes at various malls, hypermarkets and other outlets, installed by the Consumer Protection Department (CPD), which operates under the ministry.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45811&Itemid=128



2.5 Bangladesh: Govt to formulate e-service regulations

The government is going to introduce e-service regulations soon keeping a provision to set up an e-service authority to create disciplined environment in electronic service (e-service) delivery and ensure quality service to the people, said a top official of the Ministry of Information and Communications Technology.

He said the draft regulations titled “e-Service Regulations 2013” which is now under process to launch anytime, has been prepared as per article 88 of Information and Communications Technology (ICT) Act 2006.

“We are going to introduce e-service regulations to ensure quality and standard electronic services in a disciplined way to the people against the backdrop of delivering of over 250 e-services in the public sector,” said ICT Secretary Md Nazrul Islam Khan (NI Khan).

He said there was no regulatory body to oversee the quality of e-services at the moment although hundreds of e-services were being created both in public and private sectors.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45837&Itemid=128



2.6 United Arab Emirates: Abu Dhabi: MoI Launches 169 E-Services and 30 Smartphone Services

The Ministry of Interior has launched 169 electronic services through its website, and 30 smart services via mobile phones. This initiative is in pursuance of the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE vice President, Prime Minister and Ruler of Dubai, and is implemented under the constant supervision of Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior.

The Ministry of Interior's Smartphone platform was launched for all types of smart phone operating systems: Apple, Android, Blackberry and Windows. It provides many direct services to link users electronically to a number of service providers in the country, such as vehicle inspection and insurance companies. The platform also provides an integrated comprehensive link to the ministry's website through the Unified Login mechanism (username and password) to obtain services from any channel of electronic communication. Users can register once using the Single Sign-On property directly on the website or through smart phones, and gain access to all the available ministry's services.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45868&Itemid=128 http://www.ifg.cc/index.php?option=com_content&task=view&id=45867&Itemid=128



2.7 Qatar: Environment Ministry begins e-services

The Ministry of Environment (MoE) has launched a number of e-services, which include applications for agricultural support and services. For instance, farm owners can submit electronically their requests for agricultural equipment and loans, besides requests for water supply for their farms as well as permits for importing palm and tree saplings.

In addition, the website has forms for a variety of farming-related services and facilities, such as insecticides.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45937&Itemid=128

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3. eGovernment in Deutschland / eGovernment in Germany
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3.1 Startschuss für Projekt "Modellkommune E-Government"

In Berlin hat Frau Staatssekretärin Rogall-Grothe die Auftaktveranstaltung des vom Bundesministerium des Innern gemeinsam mit den kommunalen Spitzenverbänden initiierten Pilotprojekts "Modellkommune E-Government" eröffnet. Eine Jury aus Vertretern der Projektpartner und unabhängigen Experten hatte im Dezember 2013 die Stadt Düren, die Stadt Gütersloh und den Landkreis Cochem-Zell aus den eingereichten 44 Bewerbungen ausgewählt.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45869&Itemid=128

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4. eGovernment in Europa / eGovernment in Europe
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4.1 Great Britain: Privacy group reveals more than one million pupils are fingerprinted

More than one million children in England have been fingerprinted by their schools - thousands without their parent's consent, a report has revealed.

The report, compiled by civil liberties campaign group Big Brother Watch, revealed that 866,000 children had their fingerprints taken in the academic year 2012-13. The report points out that this figure is expected to rise to 1.28 million, or 40 percent of England's total school population, in 2013-14, as an increasing number of schools adopt biometric technology.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45760&Itemid=128
http://www.ifg.cc/index.php?option=com_content&task=view&id=45746&Itemid=128



4.2 Great Britain: Telehealth won't improve care, say GPs

Almost two-thirds of GPs do not believe the government's telehealth roll-out will improve care for patients, a GP magazine poll suggests.

In the survey of 316 GPs, 61% said telehealth did not have the potential to improve the care they gave to patients, with a further 17% unsure. Only 22% said they believed the technologies can enhance patient care.

GPs responding to the survey complained that the devices threaten to raise workload rather than reduce it, while others branded the drive a 'gimmick'.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45825&Itemid=128



4.3 Great Britain: South Hams District and West Devon Borough Councils tender for £6m shared services project

South Hams District Council and West Devon Borough Council (collectively, SHWD) are seeking IT partners to help underpin a new shared services initiative that could grow to cover a number of councils in the South West.

The councils have been working together since 2007 when they merged their management structures. They followed this with a shared services agreement and the development of integrated strategies.

In the Official Journal of the European Union tender notice, SHWD said that it then recognised that with the increasing challenges it was facing it needed a more "transformational" approach, with a sustainable customer-facing model to meet the changing needs of its population.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45838&Itemid=128



4.4 Great Britain: East Midlands: County council plan for new IT system

Notts County Council is to create a new IT system.

The council's ICT team manages a network of more than 10,000 devices used by over 100,000 users every day at the county's schools, libraries and council offices. The new plans are part of a package of changes to deliver savings worth £650,000.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45917&Itemid=128 



4.5 EU Parliament supports eHealth Action Plan

The European Parliament has voted to support the European Commission’s eHealth Action Plan, which seeks to address barriers to the full use of digital solutions in Europe’s healthcare systems.

Welcoming the vote, Neelie Kroes, Vice President of the European Commission said: “I want to thank Spanish Member of the European Parliament Pilar Auyso for her positive approach to the eHealth Action Plan for 2012-2020. Her report and Parliament’s support underlines and strengthens the EU’s common vision on eHealth.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45934&Itemid=128

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5. eGovernment weltweit / World wide eGovernment
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5.1 India: The Prime Minister’s Fingerprints: Aadhaar and the garrotting of civil liberties

The Aadhaar project with its enormous potential of surveillance alters the relationship between citizen and state. It tilts the balance so steeply in favour of government that a citizen whose biometrics are controlled by the State is permanently condemned to submission

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45716&Itemid=128



5.2 United States: Humana begins remote monitoring, telehealth pilot

Major health insurance and wellness provider Humana Inc. and aging services technology company Healthsense have teamed up to enroll 100 Medicare-aged patients in a new remote monitoring pilot program. The pilot will examine the effectiveness of home-based monitoring devices that may help senior citizens with complex needs or multiple chronic conditions remain healthy and independent for longer.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45729&Itemid=128



5.3 Ghana: DCE calls for integration of ICT in educational drive

Akatsi-North District Chief Executive (DCE), says Ghana’s envisaged socio-economic growth agenda would continue to lag behind if the nation failed to place ICT, technical and vocational skills in its education and skills development programmes.

“The main challenges facing our nation today can be linked to our inability to praticalise ICT and bond it with technical and vocational skills training and development,” Mr James Gunu stressed.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45770&Itemid=128



5.4 United Arab Emirates: Al Midfa: Keen to boost E-Governance in Sharjah's tourism sector

Sharjah Tourism launches interactive map of the Emirate. Al Midfa said the new Sharjah Interactive Map is part of the Authority’s policy and efforts to enforce and boost smart, e-governance solutions in all areas and activities of the tourism sector in the Emirate.

HE Khalid Jasim Al Midfa, Director General, Sharjah Commerce and Tourism Development Authority has said that the Authority is keen to upgrade and develop all its services in keeping with the directives of the Sharjah Government and UAE Government on the optimum utilisation of smart e-governance services and information in the Emirate.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45784&Itemid=128



5.5 Bangladesh: One lakh Wi-Fi hotspots for rural areas

The establishment of the service would be focused especially at market places and other developing areas, according to a high ICT ministry official

The government has planned to establish one lakh Wi-Fi hotspots in different rural areas to provide people internet connectivity free of cost with an aim to diminish the information and communication gap between city and rural areas.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45841&Itemid=128



5.6 Bahrain: Salman pushes for adoption of e-complaints system

Bahrain’s Crown Prince Salman Bin Hamad Al Khalifa has requested all government bodies to make use of the new e-complaints and suggestions system (Tawasul) to increase government performance and maintain transparency.

The system, introduced by the e-Government Authority (EGA) in close coordination with the Bahrain Centre for Excellence and other government entities, aims to allow the public to readily share their feedback on the quality of government services by submitting complaints about shortcomings and failures to address issues. The system will also act as a unified platform for interaction between all government bodies and the public.

Weitere Informationen | Further Information:
http://www.ifg.cc/index.php?option=com_content&task=view&id=45844&Itemid=128

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6. Ausgewählte Veranstaltungen im laufenden Monat / Selected events in the current month
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6.1 05.-06.02., New Delhi, India: APA 2014 International Conference On Digital Preservation And Development Of Trusted Digital Repositories, February 5-6, 2014

The International Conference on Digital Preservation And Development Of Trusted Digital Repositories covers topics such as: Digital preservation in various domains such as e-government, scientific and research data, geospatial information, electronic health records, audio and video, media archives, government and cultural archives, corporate data archives, etc., Domain specific adaptation of Open Archival Information System (OAIS), Reference Model, Digital forensic for authenticity of information, Trusted digital repositories in cloud, Integrating e-record management with e-government, etc.

Weitere Informationen | Further Information
http://www.alliancepermanentaccess.org/index.php/2013/06/13/apa-2014-international-conference-on-digital-preservation-and-development-of-trusted-digital-repositories-new-delhi-india/



6.2 20.-21.02., Barcelona, Spain: International Conference on Information and Computer  Applications (ICICA 2014)

The International Conference on Information and Computer  Applications (ICICA 2014) covers topics such as: Bioinformatics and Scientific Computing, Computer Based Educati-on, Computer Simulation, Data Mining, E-Governance, Mobile Computing, Knowledge Data Engineering, Technology Management, Wireless Sensor Networks and wireless Communication.

Weitere Informationen | Further Information
http://www.icica.org



6.3 19.-21.02., Washington, USA: Biometrics for Government and National Security 2014

Now in its 7th annual edition, IDGA’s Biometrics for Government and National Security is ranked among our best attended events year after year.

With the vulnerability of financial, health and other personal data today, it is vital to consider the potential of biometrics not only for the warfighter, but the American citizen as well.  Therefore, our speaker faculty will include DoD, DHS, FBI and the Intelligence Community, as well as speakers from Health, NIST, private banking and more.

With biometrics rapidly becoming the go-to solution for everything from border control to law enforcement to financial authentication, there is no question why the biometrics market is expected to triple in size between 2010-2015. U.S. authentication capabilities are in a state of great transition and Biometrics for Government and National Security 2014 will be the first major forum of 2014 for decision makers to express requirements and listen to industry solution providers.

Weitere Informationen | Further Information
http://www.biometricsevent.com



Weitere Veranstaltungstermine / More event dates

Hier finden Sie weitere Termine im Monat Februar 2014 / Find here more events in the month of February 2014:
http://www.ifg.cc/index.php?option=com_events&task=view_last&year=2014&month=2

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Ihre Werbung auf unserer Website oder im eGovernment-Infobrief / Paid announcements on our Website or in our eGovernment Infoletter
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Impressum / Imprint
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eGovernment Architects

2001 - 2014:
eGovernment-Forschung
aus Deutschland
IfG.CC
The Institute for
eGovernment
2001 - 2014:
eGovernment Research
from Germany

eGovernment ist mehr als nur IT
in der Öffentlichen Verwaltung
  eGovernment is more than just IT
in the Public Administration
   




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Kutschstall-Karree
Am Neuen Markt 9c
14467 Potsdam

AG Potsdam VR 2336
Geschäftsführende Vorstände:
Dr. Manfred J. Suhr und Prof. Dr. Tino Schuppan


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