Senator Grace Poe is pushing for the establishment of an “E-Government” to improve the delivery of government services and public access.
Poe on Saturday, July 18, said it is high time for the institutionalization of electronic governance that will swiftly respond to the concerns of citizens to spare them from risks and having to wait in long lines.
She recently filed Senate Bill 1683, or the proposed “E-Government Act of 2020” which proposes the use of information and communications technology (ICT) in the delivery of services by state agencies, as well as in their exchange of data.
“The call for digital transformation in delivering service is more urgent now in the time of pandemic – when mobility is hampered, physical interactions are minimized, and having access to government services in the safety of our homes is more crucial than ever,” Poe, who chairs the Senate public services committee, said in a statement.
“It is only proper to be assured of the transparency and efficiency of a government that is just a click away from its citizens,” she added.
Under the bill, the Department of Information and Communications Technology (DICT) shall come up with an “E-Government Master Plan” which includes the development of an interoperability framework that would allow the shared operations and services by agencies.
The E-Government program shall also include an online payment system, integrated business registration-related transactions, as well as real-time online procurement services.
“The government should be able to address queries and concerns interactively through capable online staff supporting an extensive, up-to-date list of FAQs (frequently asked questions and answers),” Poe said.
To safeguard the public from possible data breaches, the bill mandates the provision of essential security measures and protection of computer networks against unauthorized usage and encryption of personal data.
Poe acknowledged, though, that the Philippines still needs to improve its connectivity infrastructure to be able to carry out her proposal.
“Ramp up initiatives to give Filipinos fast and reliable internet connection to truly enable them to shift to online transactions with national agencies and local government units,” she appealed anew.
“Our people expect the government now more than ever to look after them with concern and compassion, having exhausted all their resources and strength trying to cope with this pandemic,” she pointed out.
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Autor(en)/Author(s): Vanne Elaine Terrazola
Quelle/Source: Manila Bulletin, 18.07.2020
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