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eGovernment Forschung | eGovernment Research 2001 - 2017

In the first extension of the use of national personal data platform MyInfo, customers opening accounts with DBS, United Overseas Bank, OCBC Bank, and Standard Chartered will no longer have to fill in voluminous forms or submit documents such as income statements.

Instead, the bank can call up their details from MyInfo to make it a swifter, fuss-free affair.

Head of Civil Service Peter Ong announced this at the second Digital Government Exchange yesterday, adding that there are plans for the use of MyInfo to be extended to other services, such as applying for credit cards, home loans, and insurance.

“This way, there is no need for bank staff members to manually verify the customer’s details, since they have already been verified by the Government. Not only will this save time, data entry errors will be reduced, too,” Mr Ong said.

MyInfo was first rolled out for users of e-government services, such as applications for new flats. It covers 19 government e-services today, and this would be expanded to more than 150 by next year, Mr Ong said. The number of users has grown to about 145,000, from about 100,000 last year.

In an update, Mr Ong also announced that the Central Addressing Scheme (CAS), which enables inter-bank fund transfers using just mobile numbers, will be launched by the end of next month.

At launch, customers of seven banks will be able to use this scheme — the four involved in MyInfo, as well as HSBC, Citibank and Maybank.

“Over time, the Government expects CAS to help increase the volume of digital transactions in Singapore,” Mr Ong said.

He also held up the banking sector and the area of e-payments as examples where the Government could partner with the private sector.

“The Government cannot build a Smart Nation on our own. Every day, more people interact and transact with commercial entities than with us, which is why it makes sense to partner with the private sector. It will be the best of both worlds: Businesses bring their best practices, while the Government helps through regulations and building platforms,” he said.

Mr Ong also described a digital government as being a data-driven one, where “many data points can go as far as to inform policies”.

He cited the Smart Nation Sensor Platform, which would enable agencies to collect and analyse data from millions of sensors islandwide, installed on hardware such as lampposts and public cameras. The data may be used, say, to ensure prompt maintenance and incident response.

“For instance, residential areas can have smart metering that provides real-time information on households’ utility consumption, and public transport can be planned or adjusted based on the number of vehicles in a particular area,” Mr Ong said. “Another exciting possibility is having lampposts ‘communicate’ with connected cars, to alert drivers when an ambulance or pedestrians are nearby.”

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Autor(en)/Author(s): Tan Weizhen

Quelle/Source: TODAYonline, 04.05.2017

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