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Homecare Medical has been named the preferred provider for the new look national telehealth service.

The free telehealth service will be available at all hours and will give the public better access to consistent health advice nationwide, health minister Jonathan Coleman says in a media release.

In a second media release, Homecare Medical board chair Martin Seers says the tender will lead to a more seamlessly linked service behind the scenes. No contact numbers will change at this stage.

The new service will integrate Healthline, Quitline, the poisons helpline, the alcohol and drug helpline, and the helplines for depression, gambling, and public immunisation advice. Plunketline and 111 calls were not a part of the tender.

Final stages of the contract negotiations are now underway and the service is expected to go live in November. The service will be funded by the Ministry of Health.

The tender went through a closed-door competitive dialogue process, which finished a year ago.

New Zealand Doctor understands another contender for the service was Medibank Health Solutions.

The current services receive a total of two million calls a year.

Homecare Medical is operated by ProCare and Pegasus Health PHOs.

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Autor(en)/Author(s): Reynald Castaneda

Quelle/Source: New Zealand Doctor Online, 18.06.2015

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