Service available via Interior Ministry mobile application
UAE citizens and families are being urged to avail of the electronic services available via the Ministry of Interior’s smart application, UAE-MOI, to renew their passports electronically.
The services conveniently allow customers to complete their transactions without needing to visit the service centres, excluding special cases that require the customer to be present. The smart application is compatible with iOS, Android, Windows, and Blackberry operating systems.
“The use of the application to renew passports and to avail of other services is an important step that keeps pace with the significant developments that are taking place in various fields throughout the nation,” said Major General Khalifa Hareb Al Khaili, Acting Assistant Undersecretary of the Ministry of Interior for Naturalisation, Residency and Ports Affairs.
“This step additionally reflects the strategy of the ministry to transform its services by providing convenient access to the myriad of high-quality services via the website or smartphones.”
The official stressed the importance of individuals encouraging their families to save both time and effort by taking advantage of the benefits provided by the Smart Government in the completion of their transactions.
“Users from every segment of society only need to use the information available on their identity card to avail of the quick and hassle-free services that have been developed through accurate data and the contents of the smart phone application,” he said.
Meanwhile, Lt Col Mattar Kharbash, Head of the E-services Department and Head of the team supporting smart transition at the Naturalisation, Residency and Ports Sector, indicated that the passport renewal service via smartphones allows citizens to avail of the service in a matter of minutes, where the Dh50 fee is paid automatically and the passports are sent to citizens wherever they are.
To avoid any delays in the renewal process, Lt Col Kharbash urged citizens to renew their passport electronically through the smart application at least one month before the expiration of their passport and to take into account the requirements for the passport photo.
“The photo must be recent, have a white background, the subject should be facing towards the camera, and all facial features must be clear,” he said. “It is recommended that persons wishing to renew their passport start their transactions early and well before the anticipated date of travel,” he said, noting the importance of turning in old or expired passports immediately after receiving the new passports.
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Quelle/Source: gulf news, 26.08.2015
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