Goa Revenue Minister Rohan Khanute today assured proper governance to the common man and said that implementation of time-bound delivery of government services and e-governance would be put in place within three months.
Addressing a press conference at the secretariat at Porvorim near the city, he said,'' The government is for the people and the e-Governance programme is set up for the common man who face difficulties. I seek support of the people of Goa and a time-frame of two to three months for the services to fall in place. Our focus is that people of Goa get fast and proper services. We will make sure that the government staff are accountable to the people.
''Department will have no nonsense policy. Message has gone clearly that issues will be taken up seriously and lapses in the administration will not be tolerated. There are several issues like people visiting the government offices but their work doesn't get solved. This is the reason the government has decided to launch an email id called Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!. Adequate awareness about this email id will be created through various media, social networking sites and cable television,'' he said.
People could file their complaints or suggestions, which would be monitored by the Collector's office, he said, adding he would ensure that the problems were reciprocated within a time-frame.
Mr Khaunte said by next month e-district portal would be launched which would provide services to the common man.
"The E-district portal will be Aadhar enabled. We will also introduce village backpack kits which will consist of a team with IT Department and talathi visiting every village. They will move around with a scanner, printer, projector and a tablet. Documentation will be made easy, and people will get the services of governance at their door step," the minister said, adding the Time-Bound Services Delivery Act would be implemented as it will ensure that work was done within a time-frame.
Stating that he was ready to work on Saturdays to meet deadline, Mr Khaunte said, rebranding of the offices would take place and public grievance boxes would be placed in every taluka office.
''Every citizen of Goa can drop their suggestions in these boxes, which will be opened only at the collector's office and strict action will be taken. Every office will have zero tolerance to corruption, proper visiting hours, uniformity will be maintained and CCTV cameras will be installed at every office with a central monitoring system," he added.
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Quelle/Source: Web India 123, 07.04.2017
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