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The Cleveland Clinic is taking MyCare Online out of beta and opening up mHealth access to anyone in Ohio.

The online service is available through the Cleveland Clinic MyCare app, downloadable from the health system's web site, Apple's App Store or Google Play. It offers 24-hour-a-day access via secure video link to a healthcare provider through a mobile device, tablet or desktop PC, at a cost of $49.

American Well is providing the technology platform and healthcare professionals for the 24-hour telehealth hotline. Some of the health system's doctors have been testing MyCare Online with their patients, primarily for post-surgical checkups.

“It’s tremendously more convenient, because people can be seen from home or work. For certain conditions, there’s no need to drive anywhere,” Peter Rasmussen, the clinic's medical director for distance health, said in a press release. “We’ve all been in situations where our doctor’s office is closed and we don’t know if we should go to the hospital,” Or, it’s the middle of the night and your child has a sore throat that needs to be looked at.” (To see a video of Rasmussen using MyCare Online, click here).

MyCare Online “makes the geographical location and time of day a patient needs care largely irrelevant,” added Rasmussen, a neurosurgeon and director of the Cerebrovascular Center at Cleveland Clinic.

Health system officials say they were among the first to launch telehealth services through a stand-alone kiosk, partnering with HealthSpot, as well as pioneering the MyConsult second opinion service.

“The whole point is to provide better access, another option for care,” Matthew Stanton, the director of distance health for Cleveland Clinic, said in the release.

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Autor(en)/Author(s): Eric Wicklund

Quelle/Source: mHealthNews, 15.06.2015

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