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Samstag, 23.11.2024
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  • UK: Why e-government isn't working

    UK drops down the e-government rankings - but there is hope

    The UK has slipped another rung down the e-government ladder, slipping further behind leaders including Canada, the US and Denmark.

    Despite the huge amounts spent on government IT - and the laudable target of having all government services online by the end of this year - the UK is still rated as a follower in the rankings put together by Accenture.

  • UK:New report gives detailed picture of how council websites support businesses

    The Working with Business National e-Government project has published a report (jointly badged by ODPM), which should be essential reading for any local authority e-Government strategists.

    This report gives a valuable and detailed picture of how council websites in England provide support to businesses. The survey was commissioned by the Working with Business national project and was carried out by the Socitm Insight team this summer.

  • UN rep't gives UAE top rating in Middle East & Africa for e-gov't readiness

    A recent United Nations e-government report has ranked the UAE as the top performer in e-government readiness in the Middle East and Africa region, followed by Bahrain, Turkey, Cyprus, Jordan, Lebanon and Qatar.

  • UN report: e-government in region faces multiple snags

    Countries in the Middle East may talk the technological lingo, but just how serious most are about preparing, promoting and facilitating the use of electronic government and actual electronic participation remains to be seen.

    At least that was the underlying indication of the UN's latest report - the 2003 E-Government at the Crossroads, which assessed the electronic governance readiness and electronic participation of 173 countries worldwide, both on a quantitative and qualitative level.

  • UN Report: US government top for web services

    The US government tops the world rankings for delivering information and services through the internet, but the UK runs the most participatory e-government system and developing countries are striding up the international league table, a United Nations report said on Tuesday.

  • UN warns of e-gov 'white elephants'

    E-government isn't all it's cracked up to be, according to a United Nations report published yesterday.

    Ever since the hype of the dotcom boom politicians in both the developing and the developed worlds have looked at how technology can help deliver public services.

  • UN-Studie: Die Websites der meisten Regierungen werden kaum benutzt

    Nach einer Untersuchung der UN haben zwar fast alle Regierungen inzwischen Websites, viele aber bieten kaum etwas an, vor allem wird die politische Partizipation der Bürger gescheut

  • Universität Münster prämierte Online-Rathäuser

    Die Städte Bocholt und Steinfurt sowie die Gemeinde Raesfeld und der Kreis Borken bieten die besten Internet-Dienste aller Kommunen im Münsterland. Das ergab eine Studie des Instituts für Wirtschaftsinformatik der Universität Münster, in der alle Web-Auftritte der münsterländischen Kommunen bewertet wurden.

  • UNO-Studie: Digitale Kluft ist kleiner als angenommen

    Die digitale Kluft zwischen armen und reichen Ländern (digital divide) ist womöglich geringer als angenommen. Das zumindest will die zur Uno gehörende International Telecommunication Union (ITU) in einer Studie herausgefunden haben.

  • UNO: Die digitale Kluft ist auch eine statistische Kluft

    Die digitale Kluft zwischen Industrienationen und Entwicklungsländern kann derzeit nur vage in Zahlen ausgedrückt werden. Von den 59 ärmsten Ländern liegen keine Daten vor, heißt es in einer Mitteilung der UNO. Sie bezieht sich auf einen Bericht der International Telecommunication Union (ITU), der am gestrigen Donnerstag vorgelegt wurde. Eine im November veröffentlichte Studie der ITU hatte festgestellt, dass 60 Prozent aller Internetnutzer in den wohlhabendsten Ländern leben.

  • US e-government wins higher ratings

    The US Office of Management and Budget has reported that many government departments have improved their online presence - but it appears to have failed by its own criteria.

    US federal agencies are beginning to make progress on e-government, says an official management report.

  • US tops e-government report

    MORE governments are using the internet, but only 20 per cent of people with internet access use government sites and few of those encourage users to participate in making policy, according to a UN report.

    Even though the 2001 terror attacks made security - rather than accessibility - the main concern in many nations, the number of countries with at least one government web site continues to increase, according to the 2003 UN World Report on the Public Sector, entitled "E-Government at the Crossroads."

  • USA: Study: State And Local E-Government Spending Set For Rebound

    Market-intelligence firm Input predicts spending will begin to rise next year and will reach $575 million by 2008.

    The rapid spending on local and state government E-government initiatives that plateaued this year will begin to rise again next year, according to an analysis released Tuesday by market-intelligence firm Input. By 2008, Input predicts, local and state governments will double 2004 spending levels on E-government programs to $575 million. That's still below the record $650 million spent two years ago by nonfederal government agencies on E-government.

  • USA: 29 Percent Of Michigan Governments Have Web Site

    A new study just released from Cyber-state.Org shows that 29 percent of the state’s nearly 1,900 counties, townships, cities and villages have an official government web site, up 9 percent from the previous survey.

  • USA: ACSI E-Government Satisfaction Index Registers First Increase in a Year

    E-Government Satisfaction Can Drive Citizens to Online Channel, Lead to Cost Savings

    Citizen satisfaction with federal government websites ended a losing streak by improving for the first time in a year, according to the second quarter report of the University of Michigan's American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. The Index rose 0.7% to 72.9 on the ACSI's 100-point scale. The study also found that increasing satisfaction drives citizens to use the web-channel as a primary resource, which can save tax dollars by channeling citizen inquiries away from more expensive channels like call centers.

  • USA: Citizen Satisfaction Declines Slightly, While Overall Trust in Government Improves

    Satisfaction with Government Websites at an All-Time High

    Citizen satisfaction with federal government services declined slightly in 2009, according to the annual federal government report from the American Customer Satisfaction Index (ACSI). The federal government index drops 0.3% to 68.7 on the ACSI 100-point scale. But this small decline does not erase the improvement from a year ago, when satisfaction rose 1.6% to 68.9.

    The new ACSI data indicate that although Americans’ trust in Government remains low, it is not getting worse and has actually improved somewhat, in part as a result of the higher satisfaction with federal government services in the past two years.

  • USA: Citizen Satisfaction with E-Government Falls to Lowest in Three Years

    Third Consecutive Quarterly Drop in ACSI E-Government Satisfaction Index, According to ForeSee Results

    Citizen satisfaction with federal government websites declines for a third consecutive quarter, according to the first quarter report of the University of Michigan’s American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. The Index aggregate score for the first quarter of 2008 fell to 72.4 on ACSI’s 100-point scale, its lowest score in thee years and a full point lower than one year ago.

  • USA: Citizen Satisfaction with E-government Moves Ahead

    Increased Satisfaction Leads to Greater Loyalty to Government Websites, Says Analysis by E-Gov Index Partner ForeSee Results.

    E-Government continues to improve, according to the latest report by the American Customer Satisfaction Index (ACSI). This quarter the ACSI measured 54 e-government websites to produce the current aggregate e-government satisfaction score of 71.2 on a 0-100 scale, a 1.2% increase over last quarter and a 5.4% increase from a year ago.

  • USA: Citizen Satisfaction with Fed. Government Websites High

    Beats Offline Government, Rivals Private Sector Sites; ACSI E-Government Satisfaction Index Maintains All-Time High, as Obama E-Government Initiatives Hit Stride

    The American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index maintains the highest level of citizen satisfaction with online government since the Index began seven years ago.

  • USA: Customer satisfaction with government Web sites declines

    The government is not keeping up with the private sector in providing information and services online, and citizens, as a result, are growing less satisfied with government Web sites, a new report suggests.

    Customer satisfaction with government sites declined for a third consecutive quarter and has fallen to its lowest overall rating since 2005, according to the University of Michigan’s E-government Satisfaction Index for the quarter ending this month, according to a new report issued Tuesday.

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